Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luke Davies-Hayes

Nantwich,Cheshire

Summary

Detail-oriented Plumber looking for full-time employment with strengths in first and second fix plumbing tasks. Executes installations of drainage, heating systems, and appliances with precision and adherence to safety standards. Committed to delivering high-quality workmanship and ensuring customer satisfaction. Dedicated professional with a strong background in customer service and plumbing. Engages customers with a polite demeanour while efficiently addressing their needs. Leverages effective communication skills to enhance client interactions and maintain service excellence.

Overview

4
4
years of professional experience

Work History

Plumber

ARB Plumbing and Heating
, Cheshire
03.2024 - Current
  • Ripping out, 1st fix which includes drainage, hot and cold water plumbing, heating: flow and returns including underfloor heating.
  • 2nd fix; drainage, hot and cold water, installingappliances, for example, hanging radiators, installing basins, baths and installing kitchen appliances.
  • I have just completed my Gas Qualification at Smart Gas Training Centre in Ashbourne. at Smart Gas Training Centre in Ashbourne which lead to me achieving the BPEC Level 3 in Gas Safe Registered Engineering.

Customer Service Assistant

Sainsbury's Plc
Nantwich, Cheshire
11.2022 - 03.2024

I was pleased to be invited back by the Management Team at Sainsbury's for my 3rd Christmas on a temporary contract.

  • Efficiently processed cash and card payments during busy shopping periods, limiting customer wait times.
  • Provided friendly, attentive service, promptly responding to customer enquiries,
  • Answering customer enquiries in a professional and polite manner.
  • Stock replenishment and 'facing-off' of stock displays and ensuring items were displayed well and in appropriate date order so there was no or minimal financial loss to the business.

Bar Tender

Miller and Carter
Crewe, Cheshire
03.2023 - 11.2023
  • Took customer orders and prepared drinks following best practices for each type.
  • Kept bar stocked and organised for easy access and quick service to customers.
  • Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
  • Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
  • Washed and put away glassware after customer use, maintaining ready stock for customer service.
  • Verified customer age using official government identifications prior to serving alcohol.

Education

BPEC Level 3 in Gas Safe Registered Engineering - BPEC Level 3 in Gas Safe Registered Engineering

Smart Gas Training Centre
Ashbourne
2025

BTEC Level 2 Plumbing - Plumbing

Cheshire College South and West
Crewe Campus
2022

City and Guilds Level 1 - Cycle Mechanics

Life Cycle UK
Bristol BS7 8PS
2021

BTEC Level 2 in Business Studies - Business Studies

Cheshire College South and West
Crewe Campus
2021

Cytech Level 1 Certified Cycle Technician -

Merrist Wood College
Worplesdon, Guildford GU3 3PE
2020

GCSE's

Shavington Academy, Shavington, Crewe
Cheshire
2020

Skills

  • Full UK car driving licence
  • Time dependant
  • Polite and courteous demeanour
  • Punctual and work-ready
  • Hardworking and determined
  • Strong team worker
  • Customer service skills

Timeline

Plumber

ARB Plumbing and Heating
03.2024 - Current

Bar Tender

Miller and Carter
03.2023 - 11.2023

Customer Service Assistant

Sainsbury's Plc
11.2022 - 03.2024

GCSE's

Shavington Academy, Shavington, Crewe

Cytech Level 1 Certified Cycle Technician -

Merrist Wood College

BTEC Level 2 in Business Studies - Business Studies

Cheshire College South and West

City and Guilds Level 1 - Cycle Mechanics

Life Cycle UK

BTEC Level 2 Plumbing - Plumbing

Cheshire College South and West

BPEC Level 3 in Gas Safe Registered Engineering - BPEC Level 3 in Gas Safe Registered Engineering

Smart Gas Training Centre
Luke Davies-Hayes