Summary
Overview
Work History
Education
Skills
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Affiliations
Timeline
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Luke Dance

Leeds,West Yorkshire

Summary

Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.

Overview

10
10
years of professional experience
10
10
years of post-secondary education

Work History

Supply Teacher

AK Teaching
Leeds, West Yorkshire
11.2024 - 03.2025
  • Integrated technology into lessons, contributing to modernised instruction methods.
  • Provided clear instructions to students, facilitating better understanding of topics.
  • Fostered positive student-teacher relationships to encourage student participation.

Volunteer

Sue Ryder
Leeds, West Yorkshire
05.2018 - 08.2024
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Supply Teacher

Zest Education
Birmingham, West Midlands
01.2023 - 06.2024
  • Kept records of daily work and left notes for lead teacher.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Taught pre-planned lesson material in line with school guidelines to maintain cohesive classes for students.

Cafe Assistant

Morrisons
Leeds, West Yorkshire
03.2022 - 09.2022
  • Worked closely with other staff members, fostering a cooperative work environment.
  • Communicated effectively with team members, resulting in smooth operations.
  • Handled customer complaints efficiently, preserving brand reputation.

Administrator

Aspire-Igen
Bradford, West Midlands
06.2021 - 12.2021
  • Handled sensitive data with confidentiality-upheld GDPR policies strictly.
  • Increased overall attendance to a record 80% from 52%
  • Facilitated smooth communications between departments for better coordination.

Sales Agent

DNA Direct
Leeds, West Yorkshire
07.2019 - 08.2019
  • Displayed excellent multitasking abilities during high-pressure situations, ensuring optimal service delivery.
  • Established robust client relationships through effective communication and negotiation skills.
  • Fostered a positive team environment to drive collective success in sales targets.

Sales Assistant

B&M
Leeds, West Yorkshire
03.2019 - 06.2019
  • Utilised excellent communication skills to provide detailed product information.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.

Administrator

The Big Word
Leeds, West Yorkshire
09.2015 - 01.2016
  • Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
  • Enhanced team productivity for better project completion rates through effective schedule management.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.

Education

Bachelor of Business Marketing - Business and Marketing

Birmingham City University
Birmingham
09.2022 - 01.2025

Access to HE Level 3 Diploma - Business

Leeds City College
Leeds
09.2021 - 06.2022

BTEC Level 1 Certificate - Principles of Customer Service

Blue Apple Training Ltd
Leeds
11.2018 - 12.2018

BTEC Level 1 Certificate - Work Skills

Blue Apple Training Ltd
Leeds
01.2019 - 03.2019

AS Levels and GCSE -

Crawshaw School And Sixth Form
Leeds
09.2007 - 03.2014

Skills

Professional Skills

  • Communication proficiency
  • Attention to Detail
  • Flexibility in task handling
  • Time management mastery

Technical Skills

  • Microsoft office suite proficiency
  • Reporting and documentation
  • Scheduling and Calendar Management
  • Interdepartmental coordination

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Affiliations

  • Learning about investing and utilising AI.
  • Keeping fit at the gym.

Timeline

Supply Teacher

AK Teaching
11.2024 - 03.2025

Supply Teacher

Zest Education
01.2023 - 06.2024

Bachelor of Business Marketing - Business and Marketing

Birmingham City University
09.2022 - 01.2025

Cafe Assistant

Morrisons
03.2022 - 09.2022

Access to HE Level 3 Diploma - Business

Leeds City College
09.2021 - 06.2022

Administrator

Aspire-Igen
06.2021 - 12.2021

Sales Agent

DNA Direct
07.2019 - 08.2019

Sales Assistant

B&M
03.2019 - 06.2019

BTEC Level 1 Certificate - Work Skills

Blue Apple Training Ltd
01.2019 - 03.2019

BTEC Level 1 Certificate - Principles of Customer Service

Blue Apple Training Ltd
11.2018 - 12.2018

Volunteer

Sue Ryder
05.2018 - 08.2024

Administrator

The Big Word
09.2015 - 01.2016

AS Levels and GCSE -

Crawshaw School And Sixth Form
09.2007 - 03.2014
Luke Dance