Summary
Overview
Work history
Education
Skills
Hobbies and interests
Timeline
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Luke Chalinor

Crosby

Summary

I am a hardworking person who works well within a team but also has the initiative to work well autonomously. I am enthusiastic and give 100% in everything I do and perform all tasks to the best of my ability. I have excellent communication skills; I am a forward thinker, reliable and punctual. I have a tenacious attitude and embrace the opportunity to learn new skills and develop.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work history

Retail store assistant

Home Bargains
Crosby, Liverpool
2023.11 - Current
  • Maintaining clean, orderly shop floor to ensure pleasant shopping environment.
  • Provide expert advice on products, enhancing customer experience.
  • Resolve customer complaints promptly, fostering loyalty and trust.
  • Conducted cash handling duties, ensuring correct transactions.
  • Working as part of a team to meet targets.
  • Organising stock room effectively for easy accessibility of products.
  • Assisting customers with queries, leading to positive feedback.
  • Replenishing shelves frequently ensuring availability of products at all times.
  • Operating cash registers with accuracy and processed cash and card transactions.
  • Conducting stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Tagged products quickly and accurately with price tags and stickers.
  • Helping customers obtain specialised help for refunds and exchanges.
  • Engaging customers to enhance in-store experience and provide outstanding customer service.

Waiter

The Lakeside Restaurant and Bar
Liverpool
2022.08 - 2023.11
  • Engaging and dealing with customers
  • Taking and processing orders
  • Monitoring and replenishing stock levels as required
  • Maintained a clean and organised bar and restaurant area including quickly responding to any spillages or hazards
  • Cleaning tables, collecting glasses wiping surfaces and operating the dishwasher to ensure ample glassware is always available.
  • Delivered excellent customer service through friendly and polite interaction.
  • Remained calm under pressure, ensuring better performance during peak hours.

Bootle Football Club
2021.09 - 2022.08
  • Engaging and dealing with customers
  • Monitoring and replenishing stock levels as required
  • Maintained a clean and organised bar area including quickly responding to any spillages or hazards
  • Cleaning tables, collecting glasses wiping surfaces and operating the dishwasher to ensure ample glassware is always available.

Education

GCSEs -

Sacred Heart Catholic College
Liverpool

BTEC Level 3 foundation diploma - Sports

Marine AFC Academy
Liverpool
2022.09 - 2024.07

Undergraduate Degree - Sports Journalism

Liverpool John Moore's University
Liverpool
2024.09 -

Skills

  • Communication skills
  • Team collaboration
  • Self-initiative
  • Time management
  • Attention to detail
  • Written and verbal communication
  • Presentation skills
  • Social media proficiency
  • Multimedia content creation
  • Mobile journalism techniques
  • Interview transcription
  • Interview techniques
  • Social media management
  • Media law and IPSO code knowledge

Hobbies and interests

I enjoy playing football and have represented both Marine and Bootle FC, captaining Bootle on several occasions. Alongside playing, I have written match reports for Marine academy fixtures and ran the social media for Marine's first team on matchdays, posting regular updates and creating graphics for fans. This has strengthened my analytical and writing skills, which I continue to develop through my Sports Journalism studies at university, where I explore media law, ethical reporting, interviewing techniques, and digital storytelling. I also conducted pre and post‑match player interviews at the MIC Cup 2023 in Spain and regularly analyse match footage to identify key moments that improve the quality of my articles. Beyond football, I have interviewed local boxers about upcoming fights and the classes they run for beginners, broadening my experience across different sports.

Timeline

Undergraduate Degree - Sports Journalism

Liverpool John Moore's University
2024.09 -

Retail store assistant

Home Bargains
2023.11 - Current

BTEC Level 3 foundation diploma - Sports

Marine AFC Academy
2022.09 - 2024.07

Waiter

The Lakeside Restaurant and Bar
2022.08 - 2023.11

Bootle Football Club
2021.09 - 2022.08

GCSEs -

Sacred Heart Catholic College
Luke Chalinor