Luke Blanchard

As an AO within the FNORC at the Home Office for nearly 3 years I have demonstrated an ability to communicate effectively and confidently on a daily basis with my fellow team members, other teams within the Home Office and outside agencies including HM Prison Service, HM Courts and the Police. To facilitate this communication I am confident and skilled in the use of systems such as Outlook, Teams and Excel. I also communicate confidently and effectively verbally with my team and line manager and have received positive feedback during both fortnightly case reviews and annual performance reviews.

As a member of the Case Progression Team I am allocated cases for removal. This involves reviewing and assessing the eligibility of foreign national criminal offenders to remain in the UK. I deal with every case on its merits and quickly absorb and interpret the information provided. I then look to apply current UK immigration rules and law. As part of this process I then review all relevant information such as any asylum claims , Court hearings and interviews. At the conclusion of this process I complete a Decision Ready Checklist for review by a dedicated Decision Maker.

My current team is given weekly and monthly targets with regard to removing people from the UK. It is a high-pressure and performance-driven environment. I take personal ownership of my own performance targets and look to progress my individual cases effectively, professionally and within a suitable time frame. I work well under pressure and I am able to multitask effectively and work on multiple cases simultaneously. An example of this would be the fact I have recently received a reward and recognition bonus payment from my line manager for exceeding my monthly target for removals and for contributing significantly to overall team performance.

• Dismantled and fitted kitchens and bathrooms, ensuring quality craftsmanship as an apprentice joiner.
• Cleared debris and cleaned workspaces, enhancing client comfort during renovations.
• Fitted units and appliances within tight tolerances, verifying quality and alignment to meet specifications.
• Removed and disposed of old units and accessories safely and responsibly.
• Stripped, removed and disposed of old units, appliances and decor.
• Organised work area to minimise disruption and maintain client satisfaction.
• Dismantled and removed old bathroom units before installations.
• Identified and diagnosed faults and failures with kitchen and bathroom fittings.
• Operated hand and power tools such as drills, circular saws and jigsaws to complete various tasks.

• Maintained exceptional kitchen cleanliness in preparation for daily breakfast, lunch and dinner services.
• Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
• Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service
• Working efficiently in a busy kitchen setting, coordinating and partnering with other staff to complete tasks efficiently.
• Removed dirty dishes from public and dining areas, ensuring a clean and welcoming restaurant environment for diners.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts
• . Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service