Luka Jankovic
Abingdon,Oxfordshire
Summary
Project Manager with over 5 years of experience delivering high-end retail fit-out and store development projects across Europe and the UK. Experienced in managing projects from concept and design development through procurement, manufacturing, logistics, installation, and final handover. Strong background in luxury retail environments, stakeholder management, budget control, supplier coordination, and commercial project delivery.
Combining technical expertise in wood product design with hands-on project management experience, I have successfully coordinated multidisciplinary teams, managed project budgets, and delivered complex retail projects within demanding programmes and quality standards.
Overview
12
12
years of professional experience
Work History
Project Manager
Umdasch Store Makers UK
Abingdon
01.2024 - Current
- Ensure projects are delivered safely, on time, within budget, and to client expectations
- Managed luxury retail fit-out projects from award through installation and handover, ensuring seamless execution.
- Manage project schedules and ensure key milestones are achieved.
- Monitor project budgets, forecasts, and financial performance.
- Liaised with clients, suppliers, contractors, and site teams to facilitate effective communication and project delivery.
- Coordinated design, engineering, procurement, manufacturing, and installation teams to align on project objectives.
- Coordinate logistics and installation activities across multiple locations.
- Identify commercial opportunities and support variation management to maximise project profitability
Project Manager
Umdasch store makers Croatia
Zagreb, Croatia
01.2023 - 01.2024
- Oversaw retail interior fit-out projects from concept to completion, ensuring adherence to timelines and client specifications.
- Ensured successful delivery within agreed quality, budget, and programme requirements.
- Developed project budgets, quotations, and delivery programmes to align with project goals and client expectations.
- Controlled project costs and monitored project profitability.
- Coordinated multidisciplinary teams of designers, engineers, and production managers to streamline project execution and enhance collaboration.
- Maintained communication with clients, suppliers, and subcontractors throughout project delivery.
- Planned logistics, transport, and site installation activities.
Project Engineer
Umdasch store makers Croatia
Zagreb
01.2020 - 01.2023
- Managed material procurement, liaised with suppliers, and coordinated subcontractor activities to ensure timely project delivery.
- Executed technical preparations to optimise alignment with production's technological capabilities, enhancing readiness for manufacturing.
- Collaborated closely with production managers and subcontractors to define the technological production process.
- Producing drawings for carpentry and metal workshop, including cutting sheets, CNC programs, and other essential technical elements facilitating the production process.
- Commenced employment during graduate studies, contributing to product development by collaborating with clients and project managers to meet project requirements.
Architectural draftsman
Emmezeta
Zagreb
01.2019 - 01.2020
- Developed sales facility floor plan, strategically allocating functional zones to optimise space utilisation.
- Coordinated with structural engineers, surveyors, and contractors to facilitate smooth project progression.
- Utilised advanced software, including AutoCAD and Revit, to create detailed architectural drawings and plans.
- Created schematic renderings in computer-aided software to produce 2D and 3D models.
Agent in call center
Meritus plus
Zagreb
01.2016 - 01.2020
- Delivered customer support for diverse projects with Croatian Telecom, Agroproteinka, Carlsberg, Carrier Service, and Croatian Railways, ensuring client satisfaction and effective communication.
- Delivered exceptional customer service to ensure client satisfaction and repeat business.
- Developed and maintained strong relationships with clients to build trust and loyalty.
- Maintained accurate records of all transactions, client communications, and contracts.
Sales representative
Did Celeritas d.o.o.
Zagreb
01.2014 - 01.2015
- Executed door-to-door sales for Croatian Telecom services, engaging potential customers and promoting service offerings.
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Education
Master of wood technology - Wood Product Design
University of Zagreb
Zagreb01-2021
Bachelor of wood technology - Engineering
University of Zagreb
Zagreb01-2019
Economic technician -
Secondary school Second Economic School
Zagreb01-2014
Skills
- Project Management
- Programme scheduling
- Fit-out delivery
- Construction Coordination
- Budget control
- Supplier procurement
- Logistics management
- Contract Administration
- Risk Management
- Quality Assurance
- Stakeholder Management
- Client management
Accomplishments
- Rector's award for team scientific and artistic work, University of Zagreb, 2021-01-01
- Academician Dušan Klepac for the best students of individual study programs, 2020-01-01
Languages
English
German
Croatian
References
Available on request.
Hobbies and Interests
- Dance - swing
- Knitting
- Cooking
- Reading
Websites, Portfolios and Profiles
https://www.linkedin.com/in/lukajankovi%C4%87-06256118b/
Interests
- Korfball
- Lidy hop & Charleston
Timeline
Project Manager
Umdasch Store Makers UK
01.2024 - Current
Project Manager
Umdasch store makers Croatia
01.2023 - 01.2024
Project Engineer
Umdasch store makers Croatia
01.2020 - 01.2023
Architectural draftsman
Emmezeta
01.2019 - 01.2020
Agent in call center
Meritus plus
01.2016 - 01.2020
Sales representative
Did Celeritas d.o.o.
01.2014 - 01.2015
Master of wood technology - Wood Product Design
University of Zagreb
Bachelor of wood technology - Engineering
University of Zagreb
Economic technician -
Secondary school Second Economic School