Luiz Polo
King's Lynn
Summary
Accomplished professional with extensive leadership and team management experience, specializing in supervising production staff and coordinating shifts. Proficient in food safety compliance, with a strong grasp of HACCP procedures and food safety management systems. Expertise in production planning, quality control, and operational efficiency, consistently achieving daily production targets while minimizing waste. Strong conflict resolution and problem-solving skills, with a focus on motivating teams for optimal performance and continuous improvement.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work history
Team leader
Pilgrims Europe
King's Lynn, Norfolk
2025.01 - Current
- As a packing area team leader, my role consists in supervising a team to meet production goals ensuring safety and quality standards and managing daily operations. Key responsibilities also involve coaching and training staff, monitoring production KPIs troubleshooting issues and maintaining a positive and productive work environment.
Network engineer
Openreach
King's Lynn, Norfolk
2022.04 - 2024.12
- Executed installation and troubleshooting of fibre networks for new and existing customers, ensuring optimal performance and reliability.
Career Break
Norfolk County Council
King's Lynn, Norfolk
2014.08 - 2022.04
- Managed self-employment contracts on behalf of Norfolk County Council during a period of leave for family reasons.
Packing Controller
Lamb Weston Meijer
Wisbech, Cambridgeshire
2013.10 - 2014.07
- Ensured proper operation of multiple packaging automated lines to fulfil all production requirements.
- Monitored packaging lines for optimal setup and performance to enhance productivity.
- Complied with all company policies and procedures to promote compliant work environment.
- Maintained clean and orderly workspace to adhere to health and safety guidelines.
- Observed machine operations to verify quality and conformity of packaged products.
- Performed basic equipment maintenance and followed preventive maintenance schedules.
Production Supervisor
Alfred G Pearce
King's Lynn, Norfolk
2013.05 - 2013.10
- Assisted team of 15 in organising workflow by assigning responsibilities and preparing schedules.
- Helped ensure safe use of equipment and coordinated regular maintenance.
- Supported continuous monitoring of production output to maintain performance targets according to specifications.
- Contributed to development of high performing team and supported performance management using effective tools.
- Identified training and development needs through job analysis, appraisal schemes, and regular 1-2-1s.
Supervisor / Area Leader Packing Hall
Tulip King's Lynn
King's Lynn, Norfolk
2001.09 - 2013.03
- Coordinated operations to fulfil customer demands and operational requirements.
- Tracked quality, quantity, stock levels, and efficiency to support optimal performance.
- Assisted in achieving strategic and operational objectives through collaborative teamwork.
- Performed quality controls and monitored production KPIs for ongoing improvement.
- Managed direct oversight and training of 30 staff members to boost productivity.
- Supported implementation of HR policies related to sickness and absence monitoring for enhanced staff efficiency.
- Facilitated regular one-to-one meetings and annual appraisals to assess training needs.
- Participated in stakeholder and customer meetings to identify business opportunities.
- Compiled management reports to relay performance and productivity updates.
- Ensured adherence to health and safety protocols and conducted regular risk assessments.
Education
November 2023 Telecoms Field Operative Level 2 – I - Telecommunications
Institute for Apprenticeships & Technical Education
UK 2022.11 - 2023.11
Level 2 Functional Skills Qualification in English - English
Skillsfirst Awards
UK 2022.07 - 2023.07
Level 2Functional Skills Qualification Mathematics - Mathematics
Skillsfirst Awards
UK 2022.05 - 2023.05
Level 3 Food Safety Supervision Manufacturing - Food Safety
Chartered Institute of Environmental Health
UK 2012.06 - 2012.07
Level 2 Award in Food Safety for Manufacturing - Food Safety
City & Guilds
2011.05 - 2011.05
Level 2 NVQ in Food Manufacture Production Control - Production Control Skills
City & Guilds
UK 2010.09 - 2010.09
Skills
- Leadership and decision-making
- Team collaboration
- Health and safety advocacy
- Communication and interpersonal skills
- Organizational planning
- Problem-solving
Affiliations
- cycling
- cooking
- volunteering in a local organization
References
References available upon request.
Timeline
Team leader
Pilgrims Europe
2025.01 - Current
November 2023 Telecoms Field Operative Level 2 – I - Telecommunications
Institute for Apprenticeships & Technical Education
2022.11 - 2023.11
Level 2 Functional Skills Qualification in English - English
Skillsfirst Awards
2022.07 - 2023.07
Level 2Functional Skills Qualification Mathematics - Mathematics
Skillsfirst Awards
2022.05 - 2023.05
Network engineer
Openreach
2022.04 - 2024.12
Career Break
Norfolk County Council
2014.08 - 2022.04
Packing Controller
Lamb Weston Meijer
2013.10 - 2014.07
Production Supervisor
Alfred G Pearce
2013.05 - 2013.10
Level 3 Food Safety Supervision Manufacturing - Food Safety
Chartered Institute of Environmental Health
2012.06 - 2012.07
Level 2 Award in Food Safety for Manufacturing - Food Safety
City & Guilds
2011.05 - 2011.05
Level 2 NVQ in Food Manufacture Production Control - Production Control Skills
City & Guilds
2010.09 - 2010.09
Supervisor / Area Leader Packing Hall
Tulip King's Lynn
2001.09 - 2013.03