Lucy Ogechi Obi
Coatbridge,North Lanarkshire
Summary
Compassionate Care Assistant with deep-rooted empathy and commitment to enhancing patient well-being. Skilled in providing daily care, emotional support, and creating comfortable living environments. Known for fostering positive relationships and contributing to a cohesive team.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
Work history
Care assistant
Caring Spirit Group
Bathgate, West Lothian
02.2026 - Current
- Ensured safe environment by maintaining orderliness and cleanliness in facility.
- Respected privacy and dignity of each resident during provision of care services.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Encouraged independence among patients whilst assisting them with tasks.
- Provided emotional support to patients, improving their mental wellbeing.
Salesperson/customer service
K & B African shop
Parkhead, Glasgow
02.2024 - Current
- Established strong relationships with customers, enhancing brand loyalty.
- Streamlined inventory management process to reduce product wastage.
- Managed daily sales operations to achieve business objectives.
- Handled 50 cash transactions accurately, maintaining financial integrity at all times.
- Maintained high standards of professionalism whilst interacting with customers.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Front Desk Officer
Dynamix Grill-Abacha Road GRA Rivers State
Port Harcourt, Rivers State
04.2022 - 01.2024
- Handled over 45 cash and payment transactions with precision, maintaining customer confidentiality and discretion throughout.
- Enhanced customer satisfaction by efficiently managing front desk operations.
- Maintained clean reception area, reflecting professional image of company.
- Generated shipment invoices, prepared packages and set up deliveries for customers.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Delivered excellent service whilst handling guest complaints and queries.
- Maintained confidentiality of records to uphold privacy regulations.
- Responded promptly to online enquiries, boosting customer engagement.
- Streamlined communication for improved team coordination.
Teacher Intern (NYSC)
Ijaw National Academy
Kaiama, Bayelsa State
03.2021 - 02.2022
- Created safe, respectful classroom environment conducive to learning for all students.
- Provided constructive feedback to students after assessment tasks aiding their academic growth.
- Enhanced student engagement by creating interactive lesson plans.
- Facilitated individual learning by providing one-on-one support for students who required additional help.
- Administered assessments and standardised tests to evaluate student progress.
- Managed administrative tasks such as preparing reports grading papers and maintaining attendance records efficiently ensuring proper documentation at all times.
Sales Person/Store Keeper
Callus Miller Communication Limited
Port Harcourt, Rivers State
06.2017 - 09.2018
- Updated over 60 product labels on daily basis and pricing to reflect discounts and offers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Documented stock count and operation to track usage and procurement.
- Identified discrepancies in stocks through regular inventory management.
Computer operator
Paece Computer Institute
Port Harcourt, Rivers State
02.2016 - 06.2016
- Operated computers and data processing equipment in line with established procedures.
- Ran and maintained various machines such as desktops, printers and sorters
- Check logging system and equipment usage regularly
- Diagnosed common equipment process.
- Prepare computer for system processing
Education
MSc - Information Technology
Robert Gordon University
Aberdeen 09.2025 - 01.2026
A-Levels - Healthcare Training
Castle Clinic
Port Harcourt, Rivera State, Nigeria 03.2023 - 10.2023
HND Certificate - Computer Science
Federal Polytechnic Nekede
Owerri, Imo State, Nigeria 01.2018 - 10.2019
ND Certificate - Computer Science
Federal Polytechnic Nekede
Owerri, Imo State, NigeriaA-Levels - Science Incline
Archbishop Pepple Junior seminary
Owerri, Imo State, Nigeria 09.2006 - 06.2012
First School Leaving Certificate - General Studies
Umuri Community Primary School
Owerri, Imo State, Nigeria 09.2001 - 07.2006
Skills
- Personal care plan execution
- First Aid
- Person-centred care plans
- Empathetic communication
- Responsive listening
- Manual handling certification
- Assisting with personal hygiene
- Interpersonal aptitude
- Personal care assistance
Affiliations
- Reading
- Learning
- Traveling
- Dancing
- Cooking
Languages
English
Upper intermediate
References
References available upon request.
Timeline
Care assistant
Caring Spirit Group
02.2026 - Current
MSc - Information Technology
Robert Gordon University
09.2025 - 01.2026
Salesperson/customer service
K & B African shop
02.2024 - Current
A-Levels - Healthcare Training
Castle Clinic
03.2023 - 10.2023
Front Desk Officer
Dynamix Grill-Abacha Road GRA Rivers State
04.2022 - 01.2024
Teacher Intern (NYSC)
Ijaw National Academy
03.2021 - 02.2022
HND Certificate - Computer Science
Federal Polytechnic Nekede
01.2018 - 10.2019
Sales Person/Store Keeper
Callus Miller Communication Limited
06.2017 - 09.2018
Computer operator
Paece Computer Institute
02.2016 - 06.2016
A-Levels - Science Incline
Archbishop Pepple Junior seminary
09.2006 - 06.2012
First School Leaving Certificate - General Studies
Umuri Community Primary School
09.2001 - 07.2006
ND Certificate - Computer Science
Federal Polytechnic Nekede