Lucy Hughes
Manchester,England
Summary
Compassionate medical professional with a strong background in biomedical science and healthcare. Engaged in community service through extensive volunteering and medical programs. Experienced in first aid, dementia care, and palliative care, holding certifications in basic life support and CPR, and contributing to event first aid and virtual medical mentorship.
Overview
5
5
years of professional experience
Work history
Complex care support worker
Kaleiodoscope
Ramsbottom, Borough of Bury
2026.05 - Current
- Managed challenging behaviour calmly during patient interactions, ensuring safety for all parties involved.
- Coordinated multidisciplinary team efforts to enhance patient care.
- Maintained safe patient environment through regular safety checks and cleanliness protocols.
GCSE Tutor
Private Tutor
Manchester
2023.09 - Current
- Improved GCSE outcomes by teaching Mathematics, English, and Science in structured lessons.
- Conducted one-on-one sessions for personalised attention to each student's needs.
- Maintained records of each student's progress, identifying areas needing further improvement.
- Fostered a positive learning environment to enhance student focus.
- Prepared lesson plans, ensuring understanding of complex concepts.
Complex care support worker
KV Care
Bury , Lancashire
2024.06 - 2026.02
- Coordinated complex care plans, facilitating optimal health outcomes for patients.
- Enhanced patient wellbeing through tailored, complex care addressing challenging behaviours and mental health needs.
- Delivered emotional support to patients, contributing to positive shifts in mental health.
- Improved patients' mobility with regular physiotherapy and exercise routines.
- Demonstrated expertise in medical terminology during daily interactions with healthcare professionals.
- Represented patient needs and rights, coordinating communication across care teams.
- Safeguarded patient confidentiality by adhering strictly to data protection laws and regulations.
Deputy manager
First Impressoins
Manchester
2022.09 - 2026.02
- Assisted in budget management to control costs effectively.
- Contributed innovative ideas during strategy meetings that led to business expansion.
- Oversaw project execution, ensuring timelines were met efficiently.
- Achieved higher productivity with rigorous time management strategies.
- Delivered timely school invoice processing and large order completion for smooth operations.
Waitress supervisor
Crowded House
Whitefield
2021.03 - 2026.01
- Maintained high standards of customer service by training new waitstaff.
- Handled customer complaints promptly and professionally, preserving restaurant's good reputation.
- Collaborated with management on promotional events, bringing in more business during off-peak times.
- Adhered strictly to health and safety regulations, maintaining safe working conditions at all times.
Beautician
Crowded House Salon
Whitefield, Borough of Bury
2021.03 - 2026.01
- Delivered exceptional client service by providing personalised beauty consultations.
- Demonstrated high-quality waxing techniques; provided painless hair removal solutions.
- Administered facial treatments using high-end products, prioritising client satisfaction.
- Managed front desk operations to welcome clients and answer inquiries. to ensure seamless operation of the salon.
- Enhanced recovery outcomes through specialised sports massage techniques and focused manual therapy.
Waitress assistant
Stables Country Club
Bury, Borough of Bury
2021.02 - 2021.12
- Facilitated positive dining experiences through friendly customer interactions, contributing to customer satisfaction.
- Collaborated with team to streamline service during peak hours, ensuring timely and effective customer support.
- Supported head waitress in coordinating large party logistics, ensuring seamless operation.
- Coordinated wedding setup and decorations, ensuring optimal layout and arrangement for a memorable event.
Education
GCSEs -
Bury Grammar Girls School
Manchester 09/2015 - 06/2020
A-Levels -
Bury Grammar Sixth Form
Manchester 09/2020 - 05/2022
Bachelor of Science - Biomedical Science
University of Salford
Salford 09/2022 - 05/2025
Skills
- First aid qualification through St John Ambulance
- Basic Life Support Certification
- Basic First Aid and CPR certified
- Emergency response
- Dementia care
- Palliative Care
- Nutritional support
- Clinical observation
- Patient advocacy
- Confidential documentation and record-keeping
- Ethical decision-making
- Actively learning British Sign Language level 1 and 2
- Team leadership
- Volunteering in education in Balinese and Cambodian Schools
- Virtual work experience with Medic Mentor and Brighton and Sussex
- Reflective practice
- Confidential documentation and record-keeping
Timeline
Complex care support worker
Kaleiodoscope
2026.05 - Current
Complex care support worker
KV Care
2024.06 - 2026.02
GCSE Tutor
Private Tutor
2023.09 - Current
Deputy manager
First Impressoins
2022.09 - 2026.02
Waitress supervisor
Crowded House
2021.03 - 2026.01
Beautician
Crowded House Salon
2021.03 - 2026.01
Waitress assistant
Stables Country Club
2021.02 - 2021.12
Bachelor of Science - Biomedical Science
University of Salford
09/2022 - 05/2025
A-Levels -
Bury Grammar Sixth Form
09/2020 - 05/2022
GCSEs -
Bury Grammar Girls School
09/2015 - 06/2020