Summary
Overview
Work History
Education
Skills
Languages
Custom Section
References
Hobbies and Interests
Professional Development
Timeline
Generic
Lucy Chaplin

Lucy Chaplin

Plymouth,Devon

Summary

I hold an MA in Educational Leadership and Management (Distinction) with 15 years’ experience in education, learner development, and pastoral support; fluent in four languages and CELTA-qualified. I am currently the Academic lead for the Academic Skills for Business module on the International Year One Business programme at the University of Exeter International Study Centre, with extensive experience supporting diverse cohorts in higher-education and international programmes, with a strong focus on welfare, safeguarding, engagement, and learner retention. I have strong communication skills and a collaborative approach to working with learners, colleagues, and external stakeholders. I am a goal-oriented and highly organised mentor, committed to supporting apprentices to succeed in structured, compliance-driven environments.

Overview

23
23
years of professional experience

Work History

Module Lead/teacher International Year One Business

University of Exeter ISC
2022.01 - Current
  • Academic Skills for Business

EAP teacher

IUP2 LLP
2021.10 - 2021.12
  • Academic skills for international students

Pre-sessional EAP teacher

University of Exeter ISC
2020.07 - 2021.08
  • Academic skills for post-graduate international students

English language teacher

International House Sabadell
Sabadell
2017.01 - 2020.01
  • Adults (A1, A2, B2)
  • Teens (B1, B2, C1)
  • Exam preparation FCE, CAE
  • Infants (3-year-olds)

English language teacher / activity leader

Devon School of English
Taunton, UK
2017.06 - 2019.08
  • Teen intensive course levels A1-B2
  • Adult intensive course level C1

English Language Teacher

Progreso Idiomas
Palma de Mallorca
2016.01 - 2017.01
  • Young learners and junior classes
  • One to one FCE exam preparation

Information Desk Assistant

Tourism Office Chamonix
Chamonix Mont Blanc
2014.01 - 2016.01
  • Receive & Inform tourists

High-Altitude Restaurant Service

S.E.R.A.C.
France
2012.01 - 2013.01
  • Aiguille du Midi
  • Les Grands Montets Ski Resort (Plan Joran)

Head of Junior English Classes

Fun English School
Sabadell
2011.01 - 2012.01
  • English Language Teacher

English Language Teacher

2009.01 - 2012.01
  • In-company classes (A1 to C2)
  • Government organisations (A1 to B2)
  • Cambridge Exam Preparation (KET/PET/FCE/CAE)

Summer Camp Supervisor

L’Estrep
Sabadell, Spain
2006.01 - 2008.01

Customer Service

El Corte Inglés
Barcelona, Spain
2006.01 - 2008.01

Administrative Assistant

Degussa
Palau de Plegamans, Spain
2006.01 - 2006.12

Private English Tuition

2003.01 - 2006.01
  • Home tuition

Teaching Assistant

Idiomes Castellar
Castellar del Vallès
2004.01 - 2004.12

Education

CELTA extension course - Young Learners

International House Barcelona
Barcelona, Spain
09.2018

MA - Educational Leadership and Management (Distinction)

Plymouth Marjon University
Plymouth, England
07.2021

CELTA - Certificate in English Language Teaching Adults

Cambridge English Assessment
Palma de Mallorca, Spain
05.2016

Speaking examiner training - YL, KEY, PET, FCE

Cambridge English Assessment
Barcelona, Spain
01.2019

European Baccalaureate - Literature and Arts

I.E.S Castellar del Vallès
Castellar del Vallès, Spain
01.2005

Skills

  • Communication excellence
  • Active listening
  • Mentorship skills
  • Relationship-building
  • Student assessment
  • Performance evaluation
  • Conflict resolution
  • Cross-cultural communication
  • Self-evaluation for improvement
  • Decision making

Languages

Spanish, English, Catalan
First Language
French
Advanced
C1

Custom Section

  • Engaging activities to prepare KEY and PET candidates, 2019-01-01, Sabadell, Spain
  • The theory behind suggestopedia and how to apply it in class, 2018-01-01, Sabadell, Spain
  • How to make your students more organised and autonomous learners, 2020-01-01, Sabadell, Spain

References

  • Christopher Cross, Academic manager International Year One Business, University of Exeter ISC, c.cross@exeter.ac.uk
  • Andrea Donahy, English for academic purposes module convenor, University of Exeter ISC, a.donahy@exeter.ac.uk

Hobbies and Interests

  • Arts & crafts
  • Running
  • Wildlife

Professional Development

  • Learning Technologies in EAP, University of Sheffield, 2022-01-01
  • Safeguarding for homestay hosts, British Council online course, 2019-06-01
  • Dealing with malpractice, incidents and inspections, and running an exam, 2018-04-01
  • Teacher development workshops (adult series), International House Barcelona, 2017-11-01
  • Teacher development workshops (young learner series), International House Barcelona, 2017-11-01

Timeline

Module Lead/teacher International Year One Business

University of Exeter ISC
2022.01 - Current

EAP teacher

IUP2 LLP
2021.10 - 2021.12

Pre-sessional EAP teacher

University of Exeter ISC
2020.07 - 2021.08

English language teacher / activity leader

Devon School of English
2017.06 - 2019.08

English language teacher

International House Sabadell
2017.01 - 2020.01

English Language Teacher

Progreso Idiomas
2016.01 - 2017.01

Information Desk Assistant

Tourism Office Chamonix
2014.01 - 2016.01

High-Altitude Restaurant Service

S.E.R.A.C.
2012.01 - 2013.01

Head of Junior English Classes

Fun English School
2011.01 - 2012.01

English Language Teacher

2009.01 - 2012.01

Summer Camp Supervisor

L’Estrep
2006.01 - 2008.01

Customer Service

El Corte Inglés
2006.01 - 2008.01

Administrative Assistant

Degussa
2006.01 - 2006.12

Teaching Assistant

Idiomes Castellar
2004.01 - 2004.12

Private English Tuition

2003.01 - 2006.01

CELTA extension course - Young Learners

International House Barcelona

MA - Educational Leadership and Management (Distinction)

Plymouth Marjon University

CELTA - Certificate in English Language Teaching Adults

Cambridge English Assessment

Speaking examiner training - YL, KEY, PET, FCE

Cambridge English Assessment

European Baccalaureate - Literature and Arts

I.E.S Castellar del Vallès
Lucy Chaplin