Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Lucy Burrows-Owen

Llandudno,Conwy

Summary

Confident and driven, possessing solid foundation in team management and conflict resolution. Demonstrated ability to lead and communicate clearly, fostering collaborative work environment. A dedicated and motivated aspiring police officer, currently completing a BSc (Hons) in Professional Policing (Graduating July 2025). Passionate about serving and protecting communities, with a strong understanding of police culture, strategic operations, and ethical policing. Skilled in critical thinking, problem-solving, and effective communication, with a keen interest in applying my academic knowledge to real-world policing. Committed to upholding integrity, professionalism, and public trust while continuously developing my skills in law enforcement.

Overview

3
3
years of professional experience

Work History

Supervisor

New Look
Llandudno, Conwy
10.2021 - Current
  • Ensured smooth operations with regular maintenance checks.
  • Identified potential risks and mitigated them through proactive measures.
  • Monitored employee attendance records for maintaining discipline within the team.
  • Organised team resources, resulted in improved project timelines.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Led team meetings, ensured clear communication amongst all members.
  • Managed daily operations to increase productivity.
  • Assisted in the recruitment process for hiring quality staff members.

Education

Bachelor of Science - Professional Policing

Bangor University
Bangor
09.2022 -

A-Levels - Health & Social Care, Art, Textiles, Welsh Baccalaureate

Ysgol John Bright
Llandudno, Conwy
09.2019 - 05.2021

GCSEs - 9 GCSEs including Maths and English

Ysgol John Bright
Llandudno, Conwy
05.2019 - 08.2019

Skills

  • IT Skills - Word, Excel, Powerpoint
  • Confident speaker
  • Successful leader/mentor
  • Confident in handling high value items/money
  • Reading reports - Percentages, KPI, VM reports
  • Health and Safety - Daily, Weekly, Monthly, Annual

Affiliations

  • I enjoy continuous learning and research, particularly in areas related to criminology, policing strategies, and psychology, to deepen my understanding of law enforcement. I also like staying active by going for walks, which helps me maintain both physical fitness and a clear mindset. Additionally, I have a keen interest in problem-solving activities such as puzzles and strategy games, which enhance my analytical thinking skills—valuable in a policing environment.

References

References available upon request.

Timeline

Bachelor of Science - Professional Policing

Bangor University
09.2022 -

Supervisor

New Look
10.2021 - Current

A-Levels - Health & Social Care, Art, Textiles, Welsh Baccalaureate

Ysgol John Bright
09.2019 - 05.2021

GCSEs - 9 GCSEs including Maths and English

Ysgol John Bright
05.2019 - 08.2019
Lucy Burrows-Owen