Lucinda Niel
Bath,Bath and North East Somerset
Summary
A strong communicator who is proactive, creative, and enthusiastic. With a well of experience working in the community, driving businesses and commuity events forward, co-ordinating events and fairs.
Overview
22
22
years of professional experience
Work history
Administration Receptionist
Stillpoint
Bath, Bath and North East Somerset
05.2022 - Current
- Welcome patients with warmth and professionalism for positive first impression
- Responding to enquiries quickly and professionally.
- Update and input appointments using Healthy Practice data base
- Deal with routine enquiries at reception/ telephone or email and refer more complex matters to appropriate members of staff.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Processing cash/card payments including end of day
Pop up Market organizer
GrowBatheaston
Bath, Bath and North East Somerset
05.2023 - 12.2023
- Obatined Funding from Bath and West Enery for 4 trial pop markets for Growbatheaston
- Managed events from initial planning to successful completion.
- Researched and networked to build a local food/gift market
- Promoted market event on social media/flyers/banners
- Obtained client feedback to determine improvements for future events
Retail Store Owner
Leak
Bath, Bath and North East Somerset
09.2014 - 04.2023
- Successfully launched LEAK ,coverting a disused public convenience to a retail space with Bath and North East Somerset council
- Creating a space for local artists to sell their wares
- Building relations with suppliers
- Building a strong customer base
- Leading and hosting seasonal events whilst establising solid commuity relationships with other local business owners.
- Understood trends and developments in Gift market.
- Applied digital marketing tactics to drive business growth and awareness.
- Used QuickBooks to automate recurring bills and completing yearly tax returns.
Youth Offending team referral order adminstrator
Youth Offending Team
Bath, Bath and North East Somerset
09.2006 - 08.2014
- Recruitment drive for volunteer community panel members.
- Working with other agencey to oganise referral meetings for the Youth Justic system, with the young person, social workers, police officer, community panel member and probation worker.
- Formatting reports and distributation of these to court deadlines
- Administered electronic filing systems to store and track case file history and changes.
- Performed file closures and processing to keep case information safe.
- Identified and suggested potential areas of improvement within administrative support processes.
- Delivered electronic and hard copy files upon request by legal representatives and solicitors.
Home Support Worker
Care and Continuity
Bath, Bath and North East Somerset
03.2002 - 12.2003
- Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
- Improved social health by promoting participation in hobbies and social interests.
- Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
- Accompanied clients to medical or dental appointments, grocery and errands.
- Kept detailed records of care activities, condition changes and treatment responses.
- Involved clients in decision-making to promote independence.
- Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
Education
NVQ Level 2 - Administration
Bath Queens square
Bath, Bath and North East Somerset 05/1998 - 05/1999
A-Levels - English Lit/Lan
Trowbridge college
Trowbridge, Wiltshire 09/1992 - 07/1993
BTEC - Fashion and Textiles
Salisbury College of Art and Design
Salisbury, Wiltshire 09/1986 - 08/1988
O'levels -
Pewsey Vale School
Pewsey 09/1981 - 06/1985
Skills
- Strong communicator
- Attentive listener
- Pro-active
- Can do attitude
Timeline
Pop up Market organizer
GrowBatheaston
05.2023 - 12.2023
Administration Receptionist
Stillpoint
05.2022 - Current
Retail Store Owner
Leak
09.2014 - 04.2023
Youth Offending team referral order adminstrator
Youth Offending Team
09.2006 - 08.2014
Home Support Worker
Care and Continuity
03.2002 - 12.2003
NVQ Level 2 - Administration
Bath Queens square
05/1998 - 05/1999
A-Levels - English Lit/Lan
Trowbridge college
09/1992 - 07/1993
BTEC - Fashion and Textiles
Salisbury College of Art and Design
09/1986 - 08/1988
O'levels -
Pewsey Vale School
09/1981 - 06/1985
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