Lucinda Niel
Bath,Bath and North East Somerset
Summary
A strong communicator who is proactive, creative, and enthusiastic. With a well of experience working in the community, driving businesses and commuity events forward, co-ordinating events and fairs.
Overview
22
22
years of professional experience
Work history
Administration Receptionist
Stillpoint
Bath, Bath and North East Somerset
05.2022 - Current
- Welcome patients with warmth and professionalism for positive first impression
- Responding to enquiries quickly and professionally.
- Update and input appointments using Healthy Practice data base
- Deal with routine enquiries at reception/ telephone or email and refer more complex matters to appropriate members of staff.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Processing cash/card payments including end of day
Pop up Market organizer
GrowBatheaston
Bath, Bath and North East Somerset
05.2023 - 12.2023
- Obatined Funding from Bath and West Enery for 4 trial pop markets for Growbatheaston
- Managed events from initial planning to successful completion.
- Researched and networked to build a local food/gift market
- Promoted market event on social media/flyers/banners
- Obtained client feedback to determine improvements for future events
Retail Store Owner
Leak
Bath, Bath and North East Somerset
09.2014 - 04.2023
- Successfully launched LEAK ,coverting a disused public convenience to a retail space with Bath and North East Somerset council
- Creating a space for local artists to sell their wares
- Building relations with suppliers
- Building a strong customer base
- Leading and hosting seasonal events whilst establising solid commuity relationships with other local business owners.
- Understood trends and developments in Gift market.
- Applied digital marketing tactics to drive business growth and awareness.
- Used QuickBooks to automate recurring bills and completing yearly tax returns.
Youth Offending team referral order adminstrator
Youth Offending Team
Bath, Bath and North East Somerset
09.2006 - 08.2014
- Recruitment drive for volunteer community panel members.
- Working with other agencey to oganise referral meetings for the Youth Justic system, with the young person, social workers, police officer, community panel member and probation worker.
- Formatting reports and distributation of these to court deadlines
- Administered electronic filing systems to store and track case file history and changes.
- Performed file closures and processing to keep case information safe.
- Identified and suggested potential areas of improvement within administrative support processes.
- Delivered electronic and hard copy files upon request by legal representatives and solicitors.
Home Support Worker
Care and Continuity
Bath, Bath and North East Somerset
03.2002 - 12.2003
- Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
- Improved social health by promoting participation in hobbies and social interests.
- Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
- Accompanied clients to medical or dental appointments, grocery and errands.
- Kept detailed records of care activities, condition changes and treatment responses.
- Involved clients in decision-making to promote independence.
- Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
Education
NVQ Level 2 - Administration
Bath Queens square
Bath, Bath and North East Somerset 05/1998 - 05/1999
A-Levels - English Lit/Lan
Trowbridge college
Trowbridge, Wiltshire 09/1992 - 07/1993
BTEC - Fashion and Textiles
Salisbury College of Art and Design
Salisbury, Wiltshire 09/1986 - 08/1988
O'levels -
Pewsey Vale School
Pewsey 09/1981 - 06/1985
Skills
- Strong communicator
- Attentive listener
- Pro-active
- Can do attitude
Timeline
Pop up Market organizer
GrowBatheaston
05.2023 - 12.2023
Administration Receptionist
Stillpoint
05.2022 - Current
Retail Store Owner
Leak
09.2014 - 04.2023
Youth Offending team referral order adminstrator
Youth Offending Team
09.2006 - 08.2014
Home Support Worker
Care and Continuity
03.2002 - 12.2003
NVQ Level 2 - Administration
Bath Queens square
05/1998 - 05/1999
A-Levels - English Lit/Lan
Trowbridge college
09/1992 - 07/1993
BTEC - Fashion and Textiles
Salisbury College of Art and Design
09/1986 - 08/1988
O'levels -
Pewsey Vale School
09/1981 - 06/1985
Similar Profiles
Melissa CarrMelissa Carr
Mental Health Therapist at Stillpoint Counseling and WellnessMental Health Therapist at Stillpoint Counseling and Wellness
Finn DanceyFinn Dancey
Catering assistant at Drusillas parkCatering assistant at Drusillas park
Isaac FendleyIsaac Fendley
Delivery driver at AsdaDelivery driver at Asda
Hannah Grant-SalmonHannah Grant-Salmon
Administrative assistant at Xtra Express LogisticsAdministrative assistant at Xtra Express Logistics
Bobby HuiBobby Hui
Dogsbody at Noodle BathDogsbody at Noodle Bath