Lucile Govan
Cumbernauld
Summary
I am a recent graduate with a passion for sport and fitness, and a motivated, ambitious team member with experience in internal communications, supervisory roles, staff training, and inclusion strategies. Through my degree and hands-on experience in playing and coaching, I have developed a deep understanding of the importance of support, teamwork, and leadership. I have applied these principles in my previous roles, where I have excelled in fostering collaboration and driving success. I am now seeking to broaden my expertise by exploring diverse roles within the sports industry.
Overview
6
6
years of professional experience
Work History
Bar Supervisor
Doubletree by Hilton Glasgow Westerwood Spa and Golf Resort
04.2021 - 03.2025
- In my role as the bar supervisor my responsibilities include cash handling, cleaning, supporting staff, creating new drinks, special deals, and serving customers within the food and beverage areas of the hotel.
- As a supervisor I regularly support the rota, help with training of new staff and look for ways to improve service and consistency on the team.
- I am responsible for the cleaning and maintenance of the cellar which includes beer line cleaning where I have to ensure COSHH guidelines are being followed to a high standard.
- When I am at the front of house I am responsible for ensuring customer satisfaction with the service provided, making a variety of drinks, dealing with complaints if and when they arise.
- During my time as a supervisor I have also interviewed candidates for roles within the Food and Beverage Department in the hotel.
- I enjoy working as a part of a large team and being responsible for 4 bars within the hotel.
- I collaborated with management on special events and theme nights generating fresh ideas to entertain guests.
Tanning Assistant
Indigo Sun
07.2023 - 01.2025
- In my role as a tanning assistant, I thrive on ensuring the safety of my customers and make it my duty to offer them the utmost care during their experience in the shop.
- I am competitive with my sales and strive towards upselling products.
- I am responsible for ensuring that every decision and sale is made in line with health and safety regulations.
- I handle the maintenance of the sun beds while also acting as a receptionist at the front desk, which involves computer work, money handling, and addressing any complaints that may arise.
Kitchen Porter
Debenhams Café
10.2020 - 12.2020
- As a member of the kitchen team, I worked under pressure and time restraints to ensure all tasks were complete to a high standard.
- The main role of my job is to ensure the cleanliness of the kitchen and to ensure all health and safety procedures are being followed.
Assistant Coach
Future X
06.2019 - 03.2020
- My job at Future X entailed me working as a Coach.
- I would create a fun yet comforting atmosphere for the children who came, with ages ranging from nursery to high school.
- I took my own initiative and came up with fun games for the kids.
- I also have experience working with money as I dealt with the payments made weekly to attend the club.
- I had to be confident and assertive while remaining approachable to all at all times.
Front of House Assistant
Rock N Roller
03.2019 - 03.2020
- My job at Rock N Roller entailed me working as a 'Party Host'. This meant I would set up and host children's birthday parties.
- I had to work with all ages - both adults and children.
- I had to remain tentative to both the children and adults needs to ensure they were both happy meaning I had to be flexible, making several changes based on how they wanted to their day run.
- I was overly enthusiastic to excite the children and extremely organised so the day would run smoothly.
- I would also work at the Skate Hire section of Rock N Roller which had a very high paced atmosphere with lots of demands that I was able to maintain.
- I would clean the skates, fix them, hand them out and also deal with complaints.
- Throughout the job I learned exceptional people skills which would make me perfect for another role working with the public.
Education
University of Strathclyde -
Education and Sports
09/2020 - 07/2024
Our Lady's High School -
Cumbernauld
08/2014 - 06/2020
Skills
- Team building
- Communication skills
- Leadership
- Empathy and understanding
- Drive to achieve targets
- Innovative thinking
- Proactive learner
- Strong organisational skills
- Attention to Detail
Volunteer
I am honoured to serve as a coach for the Scotland Girls Handball Squad, a role I was selected for by the board due to my personal success and extensive experience in both the sport and coaching. As a coach, I serve as a role model for the players, developing and executing training sessions, as well as strength and conditioning programs. My ability to manage time, plan effectively, and communicate clearly has been essential in achieving successful outcomes. Through the squad's participation in international competitions, I have had the opportunity to travel and engage in various tournaments abroad.
Alongside the National team I assistant coach a u18's girls handball squad "Tryst".
Recent Travel Experience – Australia (2 months)
During my recent travels across Australia, I had the opportunity to immerse myself in a variety of cultures and engage with people from diverse backgrounds. This experience enhanced my communication skills, boosted my confidence in everyday interactions, and strengthened my adaptability—key qualities that I bring to a people-focused role in HR.
Handball Awards
- Handball Scottish Woman of the Year 2022&2017.
- Half Blue sports award Strathclyde University.
- Child Wellbeing & Protection in Sport 2021 Sport Scotland.
- Previous recognition and selection for Great Britain.
- Several club trophies
Timeline
Tanning Assistant
Indigo Sun
07.2023 - 01.2025
Bar Supervisor
Doubletree by Hilton Glasgow Westerwood Spa and Golf Resort
04.2021 - 03.2025
Kitchen Porter
Debenhams Café
10.2020 - 12.2020
Assistant Coach
Future X
06.2019 - 03.2020
Front of House Assistant
Rock N Roller
03.2019 - 03.2020
University of Strathclyde -
Education and Sports
09/2020 - 07/2024
Our Lady's High School -
Cumbernauld
08/2014 - 06/2020
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