Lucie Jacq
Cambridge,Cambridgeshire
Summary
Motivated and personable Social and Public Policy postgraduate with strong administrative, organisational, and interpersonal skills. Experienced in high-pressure customer-facing and office-based roles, with a proven ability to manage appointments, handle sensitive information, and communicate effectively with diverse individuals. Passionate about social justice and equality, seeking a role that builds on administrative strengths while aligning with wider interests in social impact and public policy.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Kitchen porter
Scotsdales Garden Centre
Cambridge
2024.06 - 2025.07
Kitchen Associate
Wetherspoons
2023.09 - 2025.06
English Teacher Volunteer
GOTOCO
Rural Thailand
2024.01 - 2024.03
- Company Overview: Cultural exchange program
- Participated in a cultural exchange programme teaching English to young children in rural schools as part of an 8-week programme.
- Built intercultural communication skills and adaptability in unfamiliar environments.
Administrator
The Adult Eating Disorder Service for the Cambridgeshire and Peterborough NHS Foundation Trust
2023.09 - 2023.12
- Managed calls, correspondence, and appointment scheduling across multiple teams.
- Organised internal staff meetings and maintained accurate records.
- Developed confidence working in sensitive mental health and healthcare settings.
Waitress
The Varsity Hotel and Spa
2021.05 - 2021.09
- Worked in Six Restaurant in this hotel.
- Responsible for providing stellar customer service, ensuring smooth communication to the kitchen and resolving question queries amongst busy environments.
Delivery Rider
Foodstuff Cambridge
2020.12 - 2021.04
- Company Overview: Delivery company which delivers from independent restaurants in Cambridge
- Delivered food from restaurants during the COVID-19 lockdown period, ensuring timely and safe service to customers.
- Developed strong time management and reliability in a high-demand, essential service role.
- Delivery company which delivers from independent restaurants in Cambridge
Personal Shopper
Tesco's
2020.05 - 2020.08
- Completed online shopping orders during the peak of COVID-19 pandemic supporting the community through employment in sectors needing assistance.
Volunteer Leader
Girlguiding
2020.01 - 2020.04
- Worked with girls aged 5-7 in the Rainbow section of Girlguiding.
- Ran activities, supervised outdoor trips and set up crafts.
Customer sales assistant
Hotel Chocolat
Cambridge, Cambridgeshire
2019.10 - 2019.12
Education
POSTGRADUATE DEGREE - MA in Social and Public Policy
THE UNIVERSITY OF LEEDS
2024.09 - 2025.09
UNDERGRADUATE DEGREE - BA (Hons) Sociology
UNIVERSITY OF EAST ANGLIA
2020.09 - 2023.07
A-Levels - English, History and Sociology
Hills Road Sixth Form College
Cambridge, Cambridgeshire 2018.09 - 2020.07
GCSEs - Achieved 11 GCSE's
Sancton Wood School
Cambridge, Cambridgeshire 2016.09 - 2018.07
Skills
- Strong verbal and written communication
- Excellent time management
- Multitasking
- Proficient in Microsoft Office
- Proficient in internal scheduling systems
- Able to work independently
- Able to work in fast-paced teams
- Sensitive to confidentiality
- Sensitive to professional boundaries
DOB
26/04/2002
Languages Spoken
English
French
Additional Information
Enhanced DBS checked (2023), Interested in social research, public service delivery, and equity in policy access
Timeline
POSTGRADUATE DEGREE - MA in Social and Public Policy
THE UNIVERSITY OF LEEDS
2024.09 - 2025.09
Kitchen porter
Scotsdales Garden Centre
2024.06 - 2025.07
English Teacher Volunteer
GOTOCO
2024.01 - 2024.03
Kitchen Associate
Wetherspoons
2023.09 - 2025.06
Administrator
The Adult Eating Disorder Service for the Cambridgeshire and Peterborough NHS Foundation Trust
2023.09 - 2023.12
Waitress
The Varsity Hotel and Spa
2021.05 - 2021.09
Delivery Rider
Foodstuff Cambridge
2020.12 - 2021.04
UNDERGRADUATE DEGREE - BA (Hons) Sociology
UNIVERSITY OF EAST ANGLIA
2020.09 - 2023.07
Personal Shopper
Tesco's
2020.05 - 2020.08
Volunteer Leader
Girlguiding
2020.01 - 2020.04
Customer sales assistant
Hotel Chocolat
2019.10 - 2019.12
A-Levels - English, History and Sociology
Hills Road Sixth Form College
2018.09 - 2020.07
GCSEs - Achieved 11 GCSE's
Sancton Wood School
2016.09 - 2018.07