Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Lubinda Miyoba Muyambango

London, south harrow,City of London

Summary

Expert in technical equipment operation and enterprise resource planning with a focus on customer service. Strong background in team management and conflict resolution, leading to enhanced team performance. Committed to achieving operational excellence and driving team success in any role.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work history

Supervisor(Quality control department)

KEDA Zambia Ceramic company limited
lusaka,zambia, Zambia
08.2021 - 01.2025
  • Ensured smooth operations with regular maintenance checks.
  • Improved team efficiency by implementing new scheduling practices.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Inspectors are responsible for monitoring the post regulations and operating procedures of the workshop and have the right to impose economic penalties in accordance with relevant penalties for unreasonable operations.



Dispatch Supervisor (stores).

J & J Transports Zambia
Lusaka,zambia, Zambia
01.2014 - 12.2016
  • Liaised with OP staff for quick order processing and dispatching.
  • Adhered strictly to transport laws and regulations reinforcing company's reputation for reliability.
  • Handled customer complaints and queries to enhance service quality.
  • Improved communication flow by introducing a two-way radio system.

• To check that every truck has a fuel requisition order and able to reconcile and report daily the number of trucks filled up and amount of fuel drawn.

• Responsible to communicate with OPS department on any driver arriving without a fuel requisition order.

• To ensure that each driver signs off on any fuel drawn as proof of fuel issuance for the truck.

• To resolve any concerns and problems that a driver may have at the filling station regarding the drawing of fuel.

• Responsible for promoting and maintaining a safe work environment at all times and inspecting equipment for safety compliance and reporting any unsafe equipment, tools or practices

Education

International Certificate in Computer Studies(NCC) - Computer Studies

Zambia Centre For Accounting Studies (ZCAS)
Lusaka, Zambia
01.2009 - 01.2010

Cisco:Networking for Home&Small Businesses(CCNA) - IT(Networking)

ICT Resources Center
Lusaka,Zambia
02.2010 - 04.2011

Cisco:Working at a Small to medium Business(CCNA) - IT(Networking)

ICT Resources Center
Lusaka,Zambia
02.2010 - 04.2011

Skills

  • Technical equipment operation
  • Enterprise Resource planning knowledge
  • Technical proficiency
  • Customer service excellence
  • Constructive feedback

Affiliations

  • reading and listening to music
  • playing soccer
  • mentoring and helping in organizing events
  • Traveling and learning new cultural
  • gaming and coding

Languages

English
Intermediate

References

References available upon request.

Timeline

Supervisor(Quality control department)

KEDA Zambia Ceramic company limited
08.2021 - 01.2025

Dispatch Supervisor (stores).

J & J Transports Zambia
01.2014 - 12.2016

Cisco:Networking for Home&Small Businesses(CCNA) - IT(Networking)

ICT Resources Center
02.2010 - 04.2011

Cisco:Working at a Small to medium Business(CCNA) - IT(Networking)

ICT Resources Center
02.2010 - 04.2011

International Certificate in Computer Studies(NCC) - Computer Studies

Zambia Centre For Accounting Studies (ZCAS)
01.2009 - 01.2010
Lubinda Miyoba Muyambango