Louis Smale-Evans
Bath
Summary
Methodical professional with experience of working within fast-paced environments. Physically and mentally skilled at working to fast-moving targets and deadlines. Demonstrated ability of ensuring the accurate processing of goods whilst maintaining high standards of quality and safety. Adept at working independently or within a team, with a reliable and motivated work ethic. Meticulous by nature with a keen eye for detail.
Overview
5
5
years of professional experience
Work history
Warehouse Administrator
Pet Drugs online
Keynsham
10.2025 - Current
- Support Fulfilment Team Leaders and Management with fulfilment process.
- Responsible for prompt printing of all system orders, ensuring fulfilment operatives have continuous flow of work, to include moving orders through warehouse system ready for printing, using prescription helper software to identify orders with issues, using filters to batch orders into appropriate groups, and autopicking orders to align with picking tablets.
- Act as first point of contact for all pending orders and queries.
- Resolve issues with labels that have not been printed.
- Coordinate making and printing of labels for these of county pickers to record quantity and expiry date for prescription medication being picked.
- Monitor pending trays.
- Monitor resend sheets and prepare appropriate invoices for all incorrect or mispicked orders for team leader.
- Resolve all order enquiries received from customer services and prescription teams.
- Support team leader in aligning resources against absence, annual leave, and training competencies.
Warehouse Operative
Pet Drugs Online
Keynsham
03.2025 - 10.2025
- Responsible for unloading all deliveries received safely
- Operate forklift machinery safely within a busy warehouse environment
- Accurately count all items on deliveries, and record the receipt in internal systems
- Ensure that all discrepancies are escalated
- Place all delivered items into store locations
- Replenish stock
- Assist with all stock checks
- Pick and pack large food items
- Assist various departments by picking and packing, which includes prescription items
- Process returns
- Coordinate goods for collection by external agencies
- Comply with health and safety requirements at all times
- Fire Marshal duties
Warehouse Operative
Waterline Limited
Clutton Hill
08.2024 - 03.2025
- Unload goods received inwards from suppliers
- Accurately check quantities and condition of stock received
- Accurately record and report discrepancies and damages
- Ensure stock is suitably packed and stored in correct location
- Use hand-scanning equipment to capture storage location data on company's distribution programme
- Accurately pick products for customer orders
- Ensure products are suitably packed ready for despatch
- Accurately assemble furniture units whilst following plans
- Use and operate power tools
- Assist with loading of orders onto Waterline's own, customers', and suppliers' vehicles
- Perform general warehouse housekeeping and stocktaking tasks
- Immediately report defective equipment, dangerous occurrences, or compliance issues
- Comply with safety procedures, rules, and regulations
Kitchen Porter/Wood Oven Chef
The Pig Near Bath
Huntstreet
10.2023 - 07.2024
- Assisting kitchen and restaurant with washing plates, cutlery and other utensils
- Maintaining cleanliness in kitchen including appliances, sweeping and mopping
- Support head chef in meal prep tasks, chopping vegetables, and preparing sauces for efficient service delivery
- Receive deliveries inwards and organise in kitchen
- Be responsible for managing wood oven
- Prepare and cook made to order flatbreads via wood oven
- Prepare dough and sauces
- Responsible for ensuring ingredients are fully stocked and communicating with procurement to order supplies
- Coordinate waste disposal, ensuring compliance with environmental and sanitation policies
- Adhere to health and safety guidelines to minimise risks of accidents and injuries in kitchen
Front of House/Bar team member
The Pelican
Chew Magna
05.2023 - 12.2023
- Greet and seat guests
- Verify customer age using official government identifications prior to serving alcohol
- Process cash and credit card payments using POS terminals
- Participate in stock takes, accurately recording inventory levels to assist with ordering processes
- Accurately input customer orders to online system
- Maintain cleanliness of bar and associated areas
- Assist with delivering food and drinks via table service
- Manage reservations using online booking system
- Assist with closing of premises and cashing up
- Conduct regular checks on bar equipment, ensuring timely repairs and maintenance
- Remove empty kegs, tap new kegs and attach supply lines
- Coordinate with kitchen staff to ensure timely delivery of food orders
Bar and waiting team member
Old Lane Marstons Plc
Chippenham
04.2023 - 05.2023
- Greet and seat customers
- Provide bar and table service to customers
- Verify customer age using official government identifications prior to serving alcohol
- Process cash and credit card payments using POS terminals
- Ensure areas of bar and restaurant kept clean and tidy
- Monitor and replenish condiment stations and dining areas, ensuring availability of supplies throughout service
Front of house team member
Salt and Malt
Chew Valley Lake
04.2021 - 01.2023
- Acting as host in restaurant, taking orders and delivering food and beverages accurately
- Process cash and credit card payments using POS terminals
- Answer phones accurately recording reservations
- Handle customer enquiries and complaints
- Serve customers via kiosk, manage stock levels, and replenish as necessary
- Wash up in kitchen during busy periods, and assist with cleaning duties after hours
- Opening and cashing up at end of day
- Training new members of staff
Unpaid work placement
Curo
Bath
01.2022 - 05.2022
- Shadowing mentor, observing day-to-day work in providing electrical installation and repairs to domestic dwellings
Education
GCSEs -
Nortonhill Secondary School
Level 2 Electrical Installation diploma - Electrical Installation
Bath College
Skills
- Customer service skills
- Proficient in Microsoft Office
- Experience of working with Enterprise Resource Planning (ERP) system
- Excellent written and verbal communication skills
- Good mathematical and analytical skills
- Knowledge of warehouse operating procedures
- Order fulfilment
- Manual handling
- Methodical and organised
- Forklift operation
- Ability to work independently, as well as part of team
- Deputising in absence of management
- Stock rotation experience
- Shipping and receiving
- Warehouse environment safety
- Health and Safety Compliance
- Problem solving
- Attention to detail
- Logistics understanding
Training
- Full Counterbalance Forklift Licence
- Fire Marshal
- Food Safety Level 1
- Food Safety Level 2
- Health and Safety Level 2
- COSHH: Working with Hazardous Substances
- Fire Safety in the workplace
- Allergen Awareness
- Manual Handling
Timeline
Warehouse Administrator
Pet Drugs online
10.2025 - Current
Warehouse Operative
Pet Drugs Online
03.2025 - 10.2025
Warehouse Operative
Waterline Limited
08.2024 - 03.2025
Kitchen Porter/Wood Oven Chef
The Pig Near Bath
10.2023 - 07.2024
Front of House/Bar team member
The Pelican
05.2023 - 12.2023
Bar and waiting team member
Old Lane Marstons Plc
04.2023 - 05.2023
Unpaid work placement
Curo
01.2022 - 05.2022
Front of house team member
Salt and Malt
04.2021 - 01.2023
GCSEs -
Nortonhill Secondary School
Level 2 Electrical Installation diploma - Electrical Installation
Bath College