Krishnamohan Mumbuveettil
Sutton in Ashfield,Nottinghamshire
Summary
Dynamic and results-oriented professional with a solid background in Warehouse administration, Logistics, HR, Recruitment, and Customer service. Proactive problem-solver with a keen eye for detail and a commitment to continuous improvement. Ready to leverage diverse expertise to contribute effectively to organizational growth and excellence.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Warehouse administrator
GXO
Ollerton, Nottinghamshire
2024.12 - 2026.04
- Supported daily warehouse operations by resolving stock, order and system issues.
- Act as a key point for operational and associates queries on stock related issues.
- Investigate issues on stock and finding out the discrepencies on site.
- Generating PI checks and creation of consolidation and doubles report.
- Working on daily report (occupancy report, locked stock report, Nils report, KPI report) using WMS.
- Creating pickfaces and deleting the old one's by creating pickface report.
Customer service representative/Shift Manager
Domino's Pizza
Kings Hill, Kent
2023.10 - 2024.08
- Maintaining people/business data and sharing weekly business reports to higher management.
- Preparing and sharing variance/ leave and absence reports to management on regular basis.
- Motivating and leading team for improved performance focusing on elevating employee experience.
- Regular customer interactions to improve overall customer satisfaction.
- Handling customer complaints, providing appropriate solutions to guarantee positive outcomes/processing of customer requests.
- Assisting customers with varying queries using product knowledge and service expertise.
- Maintaining compliant documentation on Pulse software for reliable company records.
- Assisting on new hire onboarding processes through Pulse management system
HR Assistant
Amazon Logistics
Maidstone, Kent
2022.11 - 2023.07
- Provided general administrative support including leave & absence management, processing of flexible working requests, extended leaves and shift audits.
- Support and manage HR/ER team. Showed importance of strict confidentiality at all times and handled confidential & personal information carefully.
- Knowledge in UK/EMEA employment laws and regulations Assisted in developing new HR initiatives, projects and procedures.
- Handled employee enquiries and complaints, escalating issues to managers when needed.
- Creating and maintaining the database of associates for Amazon recruitment processes through Salesforce.
- Experienced in verifying candidate background check through GoVerify online tool.
- Assisted in agency recruitment for Amazon, by outreaching candidates over calls and stored the master data of information by creating database in Quip software.
- Participated in Formal and Informal health reviews and refer to occupational health if necessary.
- Handled Investigation meetings and Disciplinary meetings with associates and provided guidance after careful review.
- Note taking during meetings. Always took initiative in bringing a friendly work atmosphere for associates by daily engaging with them and understanding their needs to enhance employee experience.
- Participated in daily and weekly business reviews and created master data using several metrics which helps in smooth business run and taking effective HR decisions using deep diving techniques to understand the root cause to avoid repeated issues.
- Worked in fast paced and complex business environment and received appreciation for time management skills.
- Worked towards meeting key performance indicators and targets.
- SIM ticket raising for resignation, extended leaves, shift creation.
Shift Manager
Tim Hortons
Dunstable, Luton
2022.04 - 2022.11
- Managed staff schedules, ensuring required coverage to meet shift needs within budget.
- Led by example and demonstrated company best practices.
- Completed comprehensive shift reports to support seamless handovers.
- Trained and mentored new employees to maximise team performance.
- Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
HR (Recruitment)
Unizen Technologies Pvt Ltd
Bangalore, India, India
2021.10 - 2022.02
- Leading the HR team in recruitment and generalist activities. Scheduling client meetings and Interview calendar invites.
- Sharing daily reports on HR activities to the management. Posting Job posts in Indeed, linkedIn and other social media platforms.
- Built positive relationships with recruiters to source external job candidates.
- Head hunting the niche skill candidates for closing the urgent openings for the client.
- Recruited for various IT requirements includes Embedded, Frontned and Backend engineers.
- Handling multiple requirements at a time.
- Reviewed job descriptions and role requirements to effectively source and select qualified candidates.
- Worked towards exceeding targets agreed on with clients regarding number of candidates placed.
Education
Bachelor of Business Management - Business Management
St. Aloysious College
India 2011.06 - 2017.04
CGHR (Certiifed Generalist Human Resource) - HR
Wissen International
India 2020.09 - 2021.04
Skills
- Microsoft Outlook/Office tools
- Vlookup, Pivot Table, Excel, Word & PPT
- Customer service / Employee Engagement skills
- Decision making / Analytical skills
- Verbal/Written communication skills
- Interpersonal/Intra personal skills
- End-to-end recruitment
- Deep diving
- Talent acquisition
- HRIS applications proficient
- Data Entry
- Relationship-building
- Good telephone manner
- Creative problem solving
- Adaptive team player
- Documentation expertise
- Asana
- Boolean search, GitHub, LinkedIn Recruiter
Languages
English
Hindi
Timeline
Warehouse administrator
GXO
2024.12 - 2026.04
Customer service representative/Shift Manager
Domino's Pizza
2023.10 - 2024.08
HR Assistant
Amazon Logistics
2022.11 - 2023.07
Shift Manager
Tim Hortons
2022.04 - 2022.11
HR (Recruitment)
Unizen Technologies Pvt Ltd
2021.10 - 2022.02
CGHR (Certiifed Generalist Human Resource) - HR
Wissen International
2020.09 - 2021.04
Bachelor of Business Management - Business Management
St. Aloysious College
2011.06 - 2017.04