Providing administrative support by handling delivery and operational enquiries via phone and email
Processed and organise incoming delivery paperwork and ensure inventory documentation is accurate
Liaised with warehouse teams and retail staff to address delivery and operational issues
Monitored stock levels and generated reports using internal computer systems (SAP)
Analysed stock count results to identify and resolve inventory discrepancies
Inventory Operative
GXO Logistics, Derby
Derby
08.2022 - 12.2024
Utilised inventory management software (WMS) for tracking stock levels, ensuring timely updates and accuracy.
Investigated and resolved discrepancies between physical stock and system-recorded stock levels to maintain inventory integrity.
Conducted regular inventory audits to minimise discrepancies and improve accuracy.
Prepared and checked shipping documents and invoices to confirm accuracy and completeness of all paperwork.
Sales Representative
PentagonHQ, Manchester
Manchester
01.2025 - 02.2025
Achieved fundraising targets while ensuring compliance with regulations, positively representing the charity to enhance its public image
Adapted sales techniques to build relationships with potential donors through street fundraising, resulting in increased sign-ups for monthly giving schemes
Conducted daily analysis of performance metrics to identify strengths and weaknesses, informing strategies for improved fundraising outcomes
Education
BSc (hons) - Business and Management
Sheffield Hallam University
01.2019 - 01.2022
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Bilborough College
Nottingham
01.2017 - 01.2019
The JCB Academy
Uttoxeter
01.2014 - 01.2016
Skills
Inventory control
Spreadsheet creation
Microsoft Teams: Communication and team collaboration
Data inputting
Communication proficiency
Health and Safety Compliance
Certification
Personal development for Employability Level 2: Self-management skills, Personal behaviour for Success, Career progression (Derby, March 2025)
Health & Safety Level 1: Manual handling safety, Risk assessments (Derby, March 2025)