Summary
Overview
Work history
Education
Skills
Timeline
Generic
Louis MacTaggart

Louis MacTaggart

Bath,UK

Summary

Dedicated and ambitious 18-year-old student who has recently completed A-level studies in Business, Biology, French and Core Maths at Beechen Cliff School. An active sports enthusiast, playing first-team football and cricket at both school and club levels, with a strong interest in sports data and analytics, particularly within football.

Alongside studies, has gained 19 months of part-time work experience at Domino's Pizza Bath, developing strong customer service, teamwork and time-management skills in a fast-paced environment. Experienced in working under pressure, handling customer interactions professionally and contributing reliably as part of a busy team.

Now seeking a new part-time role within the hospitality industry to further develop professional experience and interpersonal skills.

Highly motivated, eager to learn and committed to making a positive contribution to any team.

Overview

3
3
years of professional experience

Work history

Customer service representative

Domino's Pizza
Bath, Somerset
2024.09 - Current
  • Perform administrative duties contributing towards smooth store operations.
  • Assist customers in making informed decisions by providing detailed product information.
  • Contribute towards achieving store targets whilst ensuring adherence to service standards.
  • Process orders promptly ensuring a positive shopping experience for customers.
  • Provide top-notch support for increased customer satisfaction.
  • Handle returns and exchanges efficiently maintaining high levels of customer satisfaction.
  • Manage high volume of inbound calls for quick resolution of customer issues.
  • Trained new hires for improved productivity and efficiency on the job floor.
  • Maintain a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
  • Improve customer satisfaction by effectively handling complaints and inquiries.
  • Assist customers with varying questions using product knowledge and service expertise.
  • Manage high-volume customer queries simultaneously through effective multitasking.
  • Organised food deliveries and cold store management

Teacher assistant

Bathwick St Mary Primary School
Bath, Somerset
2023.07 - 2023.07
  • Facilitated smooth running of classroom activities through effective collaboration with teachers, ensuring an organised and efficient learning environment.
  • Provided friendly and enthusiastic support to pupils in both individual and group settings, fostering a positive and engaging atmosphere for learning.
  • Prepared classroom resources and supervised pupils during lunchtimes and educational visits, maintaining a safe and orderly environment while encouraging active participation and engagement.

Education

A-Levels -

Beechen Cliff Sixth Form School
Bath
2024.09 -

Skills

  • Customer Service: Friendly and approachable, able to engage with customers
  • Communication Skills: Able to interact effectively with customers, colleagues and supervisors
  • Bilingual: Fluent in French and English
  • Teamwork: Ability to work well in a team
  • Problem-Solving: Quick thinker, able to handle unexpected situations
  • Time Management: Punctual, able to manage time effectively, ensuring tasks are completed
  • Attention to Detail: Careful and attentive, ensuring accuracy in all tasks
  • Flexibility: Adaptable to different roles and schedules

Timeline

Customer service representative

Domino's Pizza
2024.09 - Current

A-Levels -

Beechen Cliff Sixth Form School
2024.09 -

Teacher assistant

Bathwick St Mary Primary School
2023.07 - 2023.07
Louis MacTaggart