Louis MacTaggart
Bath,Somerset
Summary
Dedicated and ambitious 17-year-old student at Beechen Cliff Sixth Form School in Bath, studying A-levels in Business, Biology, French and Core Maths with the goal of attending university.
An active sports enthusiast, playing first team football and cricket at both school and club levels, with a keen interest in sports data, particularly football.
Seeking an part-time paid job in the hospitality, retail, sports or media industry to gain professional experience and develop soft skills. Eager to learn, highly motivated and committed to contributing positively to any team.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Customer service representative
Domino's Pizza
Bath, Somerset
09.2024 - Current
- Perform administrative duties contributing towards smooth store operations.
- Assist customers in making informed decisions by providing detailed product information.
- Contribute towards achieving store targets whilst ensuring adherence to service standards.
- Process orders promptly ensuring a positive shopping experience for customers.
- Provide top-notch support for increased customer satisfaction.
- Handle returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Manage high volume of inbound calls for quick resolution of customer issues.
- Trained new hires for improved productivity and efficiency on the job floor.
- Maintain a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Improve customer satisfaction by effectively handling complaints and inquiries.
- Assist customers with varying questions using product knowledge and service expertise.
- Manage high-volume customer queries simultaneously through effective multitasking.
Teacher assistant
Bathwick St Mary Primary School
Bath, Somerset
07.2023 - 07.2023
- Facilitated smooth running of classroom activities through effective collaboration with teachers, ensuring an organised and efficient learning environment.
- Provided friendly and enthusiastic support to pupils in both individual and group settings, fostering a positive and engaging atmosphere for learning.
- Prepared classroom resources and supervised pupils during lunchtimes and educational visits, maintaining a safe and orderly environment while encouraging active participation and engagement.
Education
GCSEs -
Beechen Cliff School
Bath 09.2019 - 06.2024
Skills
- Customer Service: Friendly and approachable, able to engage with customers
- Communication Skills: Able to interact effectively with customers, colleagues and supervisors
- Bilingual: Fluent in French and English
- Teamwork: Ability to work well in a team
- Problem-Solving: Quick thinker, able to handle unexpected situations
- Time Management: Punctual, able to manage time effectively, ensuring tasks are completed
- Attention to Detail: Careful and attentive, ensuring accuracy in all tasks
- Flexibility: Adaptable to different roles and schedules
Affiliations
- Football
- Cricket
- Sports data
Languages
French
Fluent
Timeline
Customer service representative
Domino's Pizza
09.2024 - Current
Teacher assistant
Bathwick St Mary Primary School
07.2023 - 07.2023
GCSEs -
Beechen Cliff School
09.2019 - 06.2024
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