Louis Gardiner
Sheffield, UK,South Yorkshire
Summary
Confident Salesman providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in high-premium clothing sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs. Offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Extremely reliable, with strengths in inventory management and training. Friendly, knowledgeable, and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Proving I can work well both with a dedicated team and individually. Trusted with any task and performs above expectations.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Kitchen Assistant
Weatherspoons
Sheffield, South Yorkshire
2022.05 - 2023.08
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards
- Cooperated well with kitchen teams, improving workflow and raising working standards
- Used kitchen equipment as instructed and to safety protocols.
- Observed health and hygiene standards to minimise food contamination
- Received and unloaded new inventory for storage in stores
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines
Sales Associate
Hugo Boss
Sheffield, South Yorkshire
2017.04 - 2022.01
Stepping into a premium sales environment from high street, I quickly learned the importance of delivering customer service at a high level. I was given a lot more responsibility to make changes that positively impacted the store and carried out several managerial duties, which I was very trusted with by my management team. Responsibilities in this role include:
- Delivering a sales experience and customer service to the highest level
- Solely responsible for remerchandising the show window fits, emphasizing a new suits collection, which resulted in a drastic increase in suit sales
- Visual merchandising for the whole shop floor with new season stock
- Processing sales through the POS system
- Stock room management
- Finding and retrieving limited pieces for the store's top-spending customers
- Opening and closing the store
- Traveling to flagship and new opening stores to lead small teams in shop fit changes and visual merchandising
- Fitting and tailoring premium suits for top-spending customers
- Completing weekly diaries of all sales associates sales figures and sales statistics
Sales Associate
Next
Barnsley, South Yorkshire
2014.06 - 2017.04
- The main priority of the position was delivering excellent customer and being attentive to customers at all times
- Processing sales through the POS system
- Receiving and booking-in deliveries
- Remerchandising the shop floor
- Opening and closing POS systems and tills
- Coordinating a small team of temporary sales associates for sale prep over Christmas periods
- Cleaning duties
Education
Diploma of Higher Education - Business
2014.09 - 2016.05
Bachelor of Science - Economics
2019.09 -
Skills
- Customer Service
- Using POS systems
- Visual merchandising
- Communication
- Team work
- Adaptability
- Decision making
- Punctuality
- Creativity
- Problem-solving
- Stock management
- Food preparation mastery
- Inventory monitoring
Languages
English
Fluent
Hobbies/ Interests
- Grade 4 piano and drums
- DJ'ing and music production
- Defensive player in football
- Competitive league-level badminton
- Indoor and outdoor climbing
- Regular gym goer
- Finance and investing
Timeline
Kitchen Assistant - Weatherspoons
2022.05 - 2023.08
Sheffield Hallam University - Bachelor of Science, Economics
2019.09 -
Sales Associate - Hugo Boss
2017.04 - 2022.01
Barnsley College - Diploma of Higher Education, Business
2014.09 - 2016.05
Sales Associate - Next
2014.06 - 2017.04