Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

LOUIE JONES

Shoeburyness,Southend-on-Sea

Summary

A dedicated professional with a strong foundation in resilience to stressful situations and outstanding customer service. Demonstrate exceptional courtesy etiquette, patient attitude, and empathy understanding, ensuring tactful negotiation and effective conflict resolution. Known for my creative problem solving and being an adaptive team player, capable of multi-tasking to achieve organisational goals.

Hardworking rides host skilled in managing various control systems. Tested rides thoroughly to maintain optimal function and performance. Operated equipment with attention to rider safety.

Enthusiastic Ride Operator with knack for ensuring guest safety and enjoyment. Demonstrates quick problem-solving skills and maintains smooth operation of rides. Known for creating welcoming atmosphere, increasing guest satisfaction and team morale.

Friendly individual with excellent customer service abilities seeks ride operation role. Follows instructions well and learns quickly to maintain standards. Polite and punctual for professional attraction management.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Ride operator

STOCKVALE LTD
SOUTHEND ON SEA , ESSEX
03.2024 - Current
  • Operated rides safely whilst ensuring compliance with health and safety regulations.
  • Monitored guest behaviour to maintain a safe and enjoyable environment.
  • Assisted in training new team members on operational procedures and safety protocols.
  • Conducted routine inspections of rides to identify potential safety hazards.
  • Maintained cleanliness and tidiness of ride areas to promote a welcoming atmosphere.
  • Collaborated with team members to enhance overall guest experience during peak periods.
  • Implemented efficient queue management strategies to minimise wait times for guests.
  • Delivered detailed instructions to guests for safe ride usage.
  • Coordinated closely with other team members for seamless day-to-day operations.
  • Provided exceptional customer service, creating a positive and enjoyable atmosphere for all visitors.

Compliance officer

HANSON & GREY
LONDON , LONDON
06.2023 - 07.2023
  • Assisted in development and implementation of compliance policies and procedures.
  • Collaborated with cross-functional teams to address compliance-related issues and concerns.
  • Documented compliance activities and maintained comprehensive records for review.
  • Maintained clear records of all compliance activities for audit purposes.
  • Maintained accurate and detailed compliance records.
  • Contacted potential nurses to book appointments and gain information for DBS checks.

Education

GCSEs -

SHOEBURYNESS HIGH SCHOOL
Shoeburyness, Southend-on-Sea
09.2018 - 07.2023

NVQ Level 2 - BUSINESS

SEEC
SOUTHEND
09.2023 - 07.2024

NVQ Level 2 - MEDIA STUDIES

SEEC
SOUTHEND ESSEX
09.2024 - 07.2025

SEEC

Skills

  • Resilience to stressful situations
  • Courtesy etiquette
  • Patient attitude
  • Empathy understanding
  • Tactful negotiation
  • Conflict Resolution
  • Outstanding customer service
  • Creative problem solving
  • Adaptive team player
  • Multi-tasking

Affiliations

  • Enjoy socialising with my friends and family
  • Listening to music and being creative in any way I can
  • Exercising and going to the gym to maintain my fitness

Accomplishments

    At my current job, I often get many different awards for my exceptional customer. I am also always at the top of my departments league, and recognised for always helping out after hours, when needed.

Timeline

NVQ Level 2 - MEDIA STUDIES

SEEC
09.2024 - 07.2025

Ride operator

STOCKVALE LTD
03.2024 - Current

NVQ Level 2 - BUSINESS

SEEC
09.2023 - 07.2024

Compliance officer

HANSON & GREY
06.2023 - 07.2023

GCSEs -

SHOEBURYNESS HIGH SCHOOL
09.2018 - 07.2023

SEEC
LOUIE JONES