Jakub Szybilski
Borehamwood
Summary
Experienced with Handling customer's and resolving issues if they occur,have a great desire to improve and become better at each job I do by making sure I work to the best of my ability at all given times,very Adaptable individual with extensive experience providing the best for the customers experience and the experience of the team. Highly Motivated individual with the ability to lift heavy and pursue any task given to me.Would love to start a career at Clarion Housing for community caretaker as Im only in my twenties and have the skills for this role and would be a very good fit to the team in taking care of enviroment, as i myself live in a area which clarion operates work.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Customer service representative
Morrisons
Borehamwood, Hertfordshire
2024.09 - Current
- Assisted customers in making informed decisions by providing detailed product information.
- Provided top-notch support for increased customer satisfaction.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Offered technical support, leading to enhanced user experience.
Customer assistant
Icealand
Borehamwood, Hertfordshire
2023.10 - 2024.09
- Collaborated efficiently with team members to maintain smooth store operations.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Handled cash and card payments with accuracy.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
Education
A-Levels - Information Technology
Hertswood Academy
Borehamwood, Hertfordshire 2021.09 - 2023.05
A-Levels - Business & Finance
Hertswood Academy
Hertford, Hertfordshire 2021.09 - 2023.05
Skills
- Good complaint resolutioner
- Great Customer Relationship Management
- Quick learner and fast to adapt to Change
- Proficient in cleaning and enviromental Hygiene
- Painting and decorating
- Effective verbal articulation
- Resilience to stressful situations
Timeline
Customer service representative
Morrisons
2024.09 - Current
Customer assistant
Icealand
2023.10 - 2024.09
A-Levels - Information Technology
Hertswood Academy
2021.09 - 2023.05
A-Levels - Business & Finance
Hertswood Academy
2021.09 - 2023.05