Summary
Overview
Work history
Education
Skills
Timeline
Generic
Lorraine shaw

Lorraine shaw

Edinburgh,Lothian

Summary

Accomplished People professional with extensive knowledge in HR policies implementation, employment law, and performance reviews execution. Proven track record in recruitment tools usage, training and development, and leadership training. Adept at enhancing employee engagement, scheduling coordination, and interviewing and candidate selection. Strong background in people management, compliance monitoring, and recruitment platforms. Well-versed in GDPR knowledge, employee relations policies, and employment legislation familiarity. Committed to fostering a positive work environment and driving organisational success through strategic HR initiatives.

Overview

18
18
years of professional experience

Work history

Academy Team Manager- People Team

M&S
Edinburgh
03.2021 - Current
  • Leading learning experiences for internal talent programs, graduates and external designate managers
  • Leading regional my welcome in the academy and hubs to ensure a brilliant onboarding and business welcome, collaborating closely with academy stakeholders
  • Lead employability program such as King trust across Scotland east - managed and led 20 year celebration events across Scotland.
  • Support talent on learning programs through check-ins and ongoing development support
  • Support retail people team with team manager assessment process
  • Support regional talent pipeline through regional careers event, community careers events and internal talent calls


  • Line manage and coach the customer assistant learning team - 5 direct reports
  • Develop and coordinate learning plans for management learners - average 6 learners per quarter
  • Champion learning initiatives both technical and behavioural to support the delivery of the retail learning plan - taking the lead on running 3 workshops per quarter
  • Support the delivery of store transformation engagement activities - delivered travel engagement sessions across the business as part of the travel money transformation change
  • Support activity to improve employee voice


Store Management

M&S
Edinburgh, Lothian
09.2007 - Current
  • 2015 - 2021 - various team manager roles across foods, operations and fashion , Home & beauty
  • delivering process
  • growing and supporting talent
  • workforce planning


  • 2009-2014 - Store Manager Simply Food - various across Scotland.
  • Handled day-to-day store management from various simply food stores across Scotland ensuring smooth-running retail operations.
  • leading the team to ensure M&S processes and values are in place to deliver results
  • successfully leading the team through periods of significant change

Education

CIPD level 5 - Associate Diploma in People Management

Avado - online learning
Edinburgh
10.2024 -

Accredited Transformational Coach - Coaching

Mindful Talent
Edinburgh
02.2021 - 07.2021

Bachelor of Business Administration -

Robert Gordon University
Aberdeen
09.1993 - 06.1997

Skills

  • HR policies implementation
  • Knowledge of employment law
  • Performance reviews execution
  • Recruitment tools usage
  • Training and Development
  • Leadership training
  • Employee engagement
  • Scheduling coordination
  • Interviewing and candidate selection
  • People Management
  • Compliance monitoring
  • Recruitment platforms
  • Knowledge of gdpr
  • Employee relations policies
  • Employment legislation familiarity

Timeline

CIPD level 5 - Associate Diploma in People Management

Avado - online learning
10.2024 -

Academy Team Manager- People Team

M&S
03.2021 - Current

Accredited Transformational Coach - Coaching

Mindful Talent
02.2021 - 07.2021

Store Management

M&S
09.2007 - Current

Bachelor of Business Administration -

Robert Gordon University
09.1993 - 06.1997
Lorraine shaw