Loritta Harris Isaiah
Trowbridge
Summary
Seasoned Clinical Healthcare Support Worker with a proven track record at Royal United Hospital, demonstrating exceptional patient care and vital signs monitoring. Skilled in fostering patient safety and building trusting relationships, outstanding compassionate caregiving and critical thinking. Achieved significant improvements in patient satisfaction and care delivery efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Healthcare Support Worker
Royal United Hospital
Bath-United Kingdom
10.2023 - Current
- Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
- Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Kept accurate records for client files and handled related paperwork.
- Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
- Participated in continuing education opportunities to expand knowledge base and improve overall patient care outcomes.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
Support Worker
Leonard Cheshire Disabilities (The Moorings)
Garstang-United Kingdom
12.2022 - 10.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
Pharmacist
Bayelsa Medical University
Yenagoa-Nigeria
12.2021 - 10.2022
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
Intern Pharmacist
National Hospital
Abuja-Nigeria
12.2020 - 12.2021
- Educated patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.
- Improved patient satisfaction by addressing questions and concerns regarding their prescriptions in a timely manner.
- Assisted pharmacists in conducting medication therapy reviews, identifying potential drug-related problems and formulating interventions to enhance patient care.
- Enhanced patient care by providing accurate medication dispensing and prescription counseling.
- Contributed to a positive work environment by fostering teamwork among pharmacy staff members through open communication and collaboration efforts.
- Supported pharmacists in optimizing treatment plans for patients, ensuring safe and effective medication use.
- Reduced errors in medication selection through vigilant monitoring of drug interactions and contraindications.
- Assisted in conducting quality assurance checks on compounded products to verify accuracy and adherence to safety protocols.
- Followed department policies, procedures and best practices for pharmacy operations.
- Used pharmacy software to enter prescription and insurance information.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Counseled patients on new medications and OTC products.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Reconstituted oral liquids.
Pharmacy Assistant
Ellavic Pharmacy
Yenagoa-Nigeria
02.2020 - 12.2020
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Counted and labeled prescriptions with correct item and quantity.
Education
Bachelor Of Pharmacy - Pharmacy
Niger Delta University
Bayelsa Nigeria 01.2020
Skills
- Patient Safety
- Patient Care
- Medication Administration
- Disability Awareness
- Care Plan Management
- Care Delivery
- Safety Monitoring
- First Aid Certification
- Light Housekeeping
- Relationship Building
- Clear Communication
- Time Management
- Documentation and Recordkeeping
- Infection Control
- Personal Care Worker
- Critical Thinking
Certification
First Aid Certificate
Fire Safety and Harzard
Infection and Disease Control
End of Life Care
Safeguarding Adult
Safeguarding Children
Blood Glucose Monitoring and Ketone Testing
Moving and Handling
Equality and Diversity
GDPR
Timeline
Clinical Healthcare Support Worker
Royal United Hospital
10.2023 - Current
Support Worker
Leonard Cheshire Disabilities (The Moorings)
12.2022 - 10.2023
Pharmacist
Bayelsa Medical University
12.2021 - 10.2022
Intern Pharmacist
National Hospital
12.2020 - 12.2021
Pharmacy Assistant
Ellavic Pharmacy
02.2020 - 12.2020
Bachelor Of Pharmacy - Pharmacy
Niger Delta University