Lorenzio Osemeke
London,Eltham
Summary
Experienced customer service professional, currently unemployed but have always been helping my teamwork towards a common goal - providing excellent customer service to guests; I am used to learning new things on the job, whilst in a busy environment and can adapt to change; I also support managers to train new members of staff. I often go above and beyond to get a job done or to help others and I take great pride in my punctuality and believe I would make a useful asset to any team.
Overview
2
2
years of professional experience
Work history
Food and Beverage Restaurant Assistant
Double Tree by Hilton Hotel
London
06.2022 - 01.2023
- Administrative duties for the restaurant (checking room bookings)
- Data Entry- ensuring high levels of accuracy when greeting guests with vouchers
- Ensuring a high level of customer service
- Using a polite and friendly manner ensuring a smooth and memorable guest experience
- Keeping the sections clean to benefit customers and staffs
- Stock replenishment for the restaurant.
Team member
YUM BUN LTD
London
01.2021 - 06.2022
- Taking orders and putting them through on till
- Assisting the chef with prep work, food handling, cleaning, and clearing
- Greeting and serving customers.
Education
A-Levels -
Duke of York's Royal Military School
Skills
- Excellent communication, and interpersonal skills; experienced at liaising with individuals from all backgrounds and levels, building strong professional relationships
- Highly organised; able to manage multiple tasks and manage my time effectively to remain calm under pressure and achieve deadlines
- Productive team working skills; experienced at motivating others and working collaboratively to reach targets and complete tasks
- Creative initiative: allows me to think outside the box and find alternative solutions
- I am an ambitious individual, always willing to learn and push myself outside my comfort zone, with great flexibility to work around employer and education needs
- Confident IT skills; able to use all Microsoft Office applications (Word, PowerPoint & Outlook), as well as all Social Media platforms (Snapchat, Instagram, Twitter & Facebook)
- Raised £400 for Cancer Research using a retail-based social enterprise- marketing, sales & promotion
- Multitasking
Affiliations
- Fashion model and artist.
Accomplishments
I have completed both bronze and silver DofE.
I have been recognised and given the position of Junior Under Officer.
References
References available upon request.
Timeline
Food and Beverage Restaurant Assistant
Double Tree by Hilton Hotel
06.2022 - 01.2023
Team member
YUM BUN LTD
01.2021 - 06.2022
A-Levels -
Duke of York's Royal Military School
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