Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Lona Joseph Lamin

Hackney

Summary

I am a keen, hard working, reliable and excellent time keeper. I am a bright and receptive person, able to communicate well with people at all levels. I am good at working using my own initiative and I am flexible in my approach to work duties. I have a good sense of humour and a pleasant approach.

Overview

10
years of professional experience
2
years of post-secondary education

Work history

Hometiles
London, City of London

Courier delivery driver
2020.07 - 2024.01 (3 education.years_Label & 6 education.months_Label)

Job overview

  • Acquired signatures and completed delivery forms for age-restricted and tracked items for compliance with sign-off procedures.
  • Maintained delivery vehicle clean and in safe operating condition.
  • Used local road knowledge to achieve faster deliveries compared to previous averages.
  • Maintained log of all deliveries and related information for reference and confirmation.
  • Excellent communication skills
  • leaving company leaflets

Royal Kensington palaceRKP
London, west London

Concierge supervisor
2019.11 - 2021.11 (2 education.years_Label)

Job overview

  • Answered and transferred calls to designated recipients.
  • Arranged for transportation to and from the airport, train station and events for visitors upon request.
  • Transported luggage to and from rooms to accommodate guests.
  • Provided guests with keys and directions to room locations.
  • Checking emails
  • Patrols of environment
  • Replacing cards/ keys to clients

Cordant London Business School

Day concierge
2018.06 - 2019.09 (1 education.year_Label & 3 education.months_Label)

Job overview

  • Answered and transferred calls to designated recipients.
  • Provided guests with keys and directions to room locations.
  • Transported luggage to and from rooms to accommodate guests.
  • Provided guests with lists of upcoming activities and events.
  • Working for London business school co operate .
  • Opening doors premises, ID prints , location identification. Fire panels identification, key management, access control. Emergency procedures., car park management assist on act of management crime disorder.
  • Checking emails for changes

Mencap
London, City of London

Senior support worker
2013.12 - 2018.02 (4 education.years_Label & 2 education.months_Label)

Job overview

  • Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
  • Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
  • Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.
  • Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.
  • Providing 1-1 support within the day center projects. Providing and support with tasks. Duties for the assisting with activities like: Rambling, African drumming, badminton, football, basketball, swimming, bowls, bowling, sea side adventure, museum, sensory room, feeding, DJ project on a weekly basis these were some of the activities that I was involved with some of the service users., responsible to care for people with special need and disability looking after them.
  • Escorting to grocery store to buy their individual specific food.

Education

Hackney Community College
London

Higher National Diploma from Health and Social Care
2008.07 - 2010.07 (2 education.years_Label)

Skills

  • Cash handling
  • Team management
  • Data handling
  • Sales strategies
  • Employee assessments
  • Complaint management
  • Business development
  • Sales target setting
  • Communication skills
  • Leadership

Languages

English
Advanced

Timeline

Courier delivery driver

Hometiles
2020.07 - 2024.01 (3 education.years_Label & 6 education.months_Label)

Concierge supervisor

Royal Kensington palaceRKP
2019.11 - 2021.11 (2 education.years_Label)

Day concierge

Cordant London Business School
2018.06 - 2019.09 (1 education.year_Label & 3 education.months_Label)

Senior support worker

Mencap
2013.12 - 2018.02 (4 education.years_Label & 2 education.months_Label)

Hackney Community College

Higher National Diploma from Health and Social Care
2008.07 - 2010.07 (2 education.years_Label)
Lona Joseph Lamin