Summary
Overview
Work history
Education
Skills
Hobbies/interests
Accomplishments
Timeline
Generic

Lola McNeil

Southampton,United Kingdom

Summary

I am a Hardworking student with strong study skills, a strong academic record, and a readiness to take on demanding assignments. Applies education and personal talents to learn new subjects in detail and delve into challenging topics.

Overview

4
4
years of professional experience

Work history

Retail assistant and picker

Waitrose, Locks Heath
Locks Heath
2025.05 - 2026.06
  • I have gained insight into food retail operations and commitment to the duty of care for products and customer service. Dedicated to morning pickup of the online food orders from 4 am to 12 pm, ensuring efficient service for customers with support from night staff and the morning team. From this field of work, I have developed strong communication skills and resilience in facing various issues that can arise within the store. The skills and experience I have gained at Waitrose have applied to other aspects of my life. This includes commitment to my studies and striving to reach out and help others.
  • Supported team members for improved operational efficiency.
  • Ensured visual merchandising standards with regular display updates.
  • Maintained clean shop floor, promoting a welcoming environment.

Medical receptionist and assistant

CJA aesthetics Southampton, Hampshire
Southampton, Hampshire
2022.02 - 2025.09
  • Within my time as a receptionist I consistently greeted guests and clients in a friendly, positive manner. I ensured that I organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff. Answered and directed incoming calls to relevant staff members using a multi-line telephone system. Supported guests with immediate, knowledgeable assistance for diverse needs. Delivered polite, professional customer service to enhance business reputation through positive first impressions. We treated male hormone deficiency, skin issues, urinary incontinence and laser therapy for vaginal issues. I understand the importance of patient confidentiality and discretion. I can communicate effectively with patients on difficult issues. I’m organised and can arrange clinics for multiple doctors and clinicians.

Sales assistant

Go Outdoors Southampton
Southampton
2024.07 - 2024.09
  • At my time working for Go Outdoors Southampton, I gave the highest standard of care to all customers that enquired any products from our store by providing my insightful guidance and opinions, to better help their shopping experience. Adding on, I also helped in keeping this large department store in the best presentation for all customers by having all the products and layout of the store in the best marketable presentation and best aesthetic appearance.

Sales Assistant

Foot asylum Southampton
Southampton
2022.09 - 2023.01
  • Worked around the shop floor and provided service for customers. Helping with customers buying shoes and merchandise and experience doing standards with clothing.

Education

GCSEs - English Literature And Language, Maths, Biology

Bitterne Park School
Southampton
9 2017 - 6 2022

A levels - Law, Psychology, English Literature

Barton Peveril sixth form college
Southampton
09/2022 - 06/2024

Undergraduate Bachelors Degree - English Literature

Cardiff University
Cardiff
09/2024 -

Skills

  • Point of sale operation
  • Payment processing
  • Inventory management
  • Sales skills
  • Product knowledge
  • Customer Service
  • Business operations understanding
  • Collaborative problem-solving
  • Communication excellence
  • Confidentiality management

Hobbies/interests

I have played netball for the past 5 years and won leagues with my school team, allowing me to gain good teamwork and communication skills along with physical endurance, leading to regularly attending the gym as a young adult for mental and physical desires., I was a competitive swimmer for 7 years during my childhood which gained me good social skills and physicality which allowed me to become more confident and win meets and races.

Accomplishments

  • In June to July of 2025, I had the privilege of getting work experience with the Upper Tribunal of Immigration and Asylum. Here, I had the amazing opportunity to marshal a High Court Judge and gain insight into the daily life of an Immigration Barrister and the immensely rewarding yet challenging day-to-day work. I had the privilege of reading and sitting in 5 Statutory appeals cases, 3 Judicial reviews, and sat through an age assessment. From this work experience, I strengthened my confidence in communications with all the amazing individuals I met, ranging from inspiring Barristers to the client cases I read and watched. Aside from my legal work experience, I got to go into the Chamber's Inn and meet their incredible Treasurer, who solidified my love for Law and enhanced my devotion to keep on going with my Legal Journey and ambition to become a Barrister.
  • In June 2026, I had the privilege of completing an informal mini-pupillage with the Immigration and Family Law Chamber Thirty Park Place. Here, I completed a case and hearing at the Columbus House in Newport with Immigration Barrister Megan and was honoured to experience her rewarding work of helping immigration clients. From this experience, I was able to watch the conference prior to the hearing and gain insight into behind the scenes of court hearings, therefore allowing me to have a better understanding of close communication needed for a successful Barrister. Also, I gained the skills of speaking to and learning about a variety of clients' situations. Therefore, this experience heightened my useful skills of empathy and understanding for others, this making me want to fulfill my dream of becoming a barrister even more!

Timeline

Retail assistant and picker

Waitrose, Locks Heath
2025.05 - 2026.06

Sales assistant

Go Outdoors Southampton
2024.07 - 2024.09

Sales Assistant

Foot asylum Southampton
2022.09 - 2023.01

Medical receptionist and assistant

CJA aesthetics Southampton, Hampshire
2022.02 - 2025.09

GCSEs - English Literature And Language, Maths, Biology

Bitterne Park School
9 2017 - 6 2022

A levels - Law, Psychology, English Literature

Barton Peveril sixth form college
09/2022 - 06/2024

Undergraduate Bachelors Degree - English Literature

Cardiff University
09/2024 -
Lola McNeil