Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
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Lola Lynn

Wisbech,England

Summary

I am a degree level educated, professional and self-motivated individual with proven expertise in customer service and relationship building. Through my work experience thus far, I have developed a strong ability to connect with clients, delivering a friendly and polite demeanor to all interactions. Known for my dedication, creativity and teamwork, I am eager to contribute my skills in a role that values a high standard of customer care.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work history

Optical Assistant

Vision Express
King's Lynn
10.2021 - 11.2024
  • My role as an optical assistant at Vision Express requires me to complete daily admin work, such as answering the phone to any customer queries, along with taking handovers from the Optometrists and helping the customer select suitable eye wear and lenses for them
  • Skills I have developed whilst working here include managing a busy environment efficiently, enriching my specific product knowledge, and learning how to communicate with customers to maximise sales
  • I have also learned how to merchandise products to show them in the best light
  • There are a lot of target driven sales goals in this workplace, which I find motivates me to strive to achieve the best sales outcome possible
  • In our monthly reviews, I am often the top performer in our sales goal for that month, whether that be selling the most of a certain frame or lens type or getting the highest number of customers to sign up to our pay monthly scheme

Waitress

Prezzo
Wisbech
06.2021 - 09.2021
  • During my time working at Prezzo, I developed my customer communication skills greatly
  • My role was as a waitress, which required me to manage a section of tables, take orders, and deliver food and drink to those tables
  • This role taught me invaluable skills in working efficiently in a team and liaising with customers to solve any problems they may have

Sales Assistant

Bluechip Brand Solutions Ltd.
Wisbech
06.2019 - 09.2019
  • I worked as a summer temporary sales assistant for print company, Bluechip Brand Solutions Ltd
  • During this time, my job required me to call all Howden's Joinery depot's in the country (of which there are approximately 800) to offer them a sample pack of the print work the company could produce
  • It was then my responsibility to make up the sample packs, and ensure they were posted to the correct addressee at every depot
  • My manager was extremely pleased with how I conducted myself on the phone, which resulted in the company receiving orders from many new depot's
  • I learnt some valuable knowledge about how a business functions, along with developing my communications skills on the phone and promoting the company to potential new customers

Education

GCSE - Maths, English Literature, English Language, Core Sciences, Additional Sciences, Further Additional Sciences, Philosophy and Ethics, French, History, Art, Statistics

Thomas Clarkson Academy
09.2011 - 09.2016

A Levels - English Literature, History, Art

Thomas Clarkson Academy
09.2016 - 06.2018

Bachelor of the Arts - History of Art and Design

University of Brighton
09.2018 - 05.2021

Skills

  • Computer skills
  • Fast Learner
  • Organizational Skills
  • Powerpoint
  • Customer Service
  • Microsoft Word
  • Sales Experience
  • Admin
  • Working in a clinical environment
  • Working in a team
  • Problem solving
  • Merchandising
  • Customer relations
  • Health and Safety regulations
  • Eye health screenings
  • Salesmanship
  • Results-driven

Personal Information

  • Date of birth: 11/09/99
  • Nationality: British

Timeline

Optical Assistant

Vision Express
10.2021 - 11.2024

Waitress

Prezzo
06.2021 - 09.2021

Sales Assistant

Bluechip Brand Solutions Ltd.
06.2019 - 09.2019

Bachelor of the Arts - History of Art and Design

University of Brighton
09.2018 - 05.2021

A Levels - English Literature, History, Art

Thomas Clarkson Academy
09.2016 - 06.2018

GCSE - Maths, English Literature, English Language, Core Sciences, Additional Sciences, Further Additional Sciences, Philosophy and Ethics, French, History, Art, Statistics

Thomas Clarkson Academy
09.2011 - 09.2016

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Lola Lynn