Lois Murray
Summary
Dedicated and reliable professional with experience in child-focused roles and customer service. Demonstrates strong organisational skills, attention to detail, and a proactive approach to maintaining safe and inclusive environment. Passionate about fostering confidence, skill-building and teamwork in others, with a flexible and friendly approach to all tasks. Skilled in teamwork, communication, and problem-solving, with a proven ability to manage work priorities effectively. Experienced in planning and delivering engaging activities for children, ensuring safeguarding protocols are upheld. Proficient at food preparation, maintaining hygiene standards, and always up for a baking challenge!
Overview
9
9
years of professional experience
Work history
Girlguiding UK
09.2018 - 01.2026
- Assisted in planning and delivering weekly activities for the girls.
- Led small groups, encouraging participation, teamwork, and confidence building.
- Developed strong communication skills by interacting with the children, parents, and other volunteers.
- Using my initiative in setting up and tidying activity spaces, maintaining a safe and clean environment, which demonstrates reliability and responsibility.
- Helped in the organisation of events and outings, improving planning and coordination skills.
- Supported the safeguarding of children and ensured a safe, inclusive space.
- Identifying problems and coming up with solutions to solve them.
Coffee Shop Assistant
Strachans Inverurie
02.2019 - 03.2020
- Prepared hot food and drinks.
- Greeted customers appropriately, taking their orders and completing these in a timely manner.
- Operated coffee machines, blenders, and milk frothers to create a variety of hot drinks.
- Prepared a variety of food and drinks, being mindful of customer allergies and taking appropriate steps to ensure safety and food hygiene.
- Maintaining cleanliness of the tables and working spaces.
Coffee Shop Assistant
Oldmeldrum Community Café
03.2017 - 11.2018
- Prepared cold food and drinks for customers.
- Maintained cleanliness of the café by clearing and cleaning tables, sweeping and mopping floors, and sanitising worktops.
- Built and maintained effective working relationships.
- Handled customer issues and escalated to supervisor when needed.
- Ensured food hygiene and safety within the café.
- Handled opening and closing procedures with supervision.
Education
Occupational Therapy
Robert Gordon University
Aberdeen 09.2022 -
SCQF 6 - Foundation Apprenticeship in Health and Social Care
Meldrum Academy
OldmeldrumSkills
- Friendly & approachable
- Communication skills
- Reliable & trustworthy
- Aware of health & safety procedures, and safeguarding of vulnerable populations & children
- Punctuality
- Team player
- Organised
- Problem-solving
- Following instructions
Affiliations
- I enjoy volunteering and spending time at Gordon RDA, participating in caring for the horses and enabling participants to develop and improve their skills.
- I also have a black lab called Quinn, who I love taking for walks and spending time training her.
Skills
- Flexibility
- Attention to Detail
- I am a keen baker, often making baked goods for family celebrations
- Keen to learn
- Fast learner
Full & Clean Drivers Licence
I have a full and clean drivers licence.
Timeline
Occupational Therapy
Robert Gordon University
09.2022 -
Coffee Shop Assistant
Strachans Inverurie
02.2019 - 03.2020
Girlguiding UK
09.2018 - 01.2026
Coffee Shop Assistant
Oldmeldrum Community Café
03.2017 - 11.2018
SCQF 6 - Foundation Apprenticeship in Health and Social Care
Meldrum Academy