Liz Kendra
Manchester,Manchester
Summary
A highly skilled transcriptionist with expertise in touch typing and a proven ability to master complex terminology. Demonstrates professional communication etiquette and proficiency with a range of software, including Microsoft Office and various digital transcription tools. Possesses an excellent knowledge of English grammar, coupled with a fast learning ability to quickly adapt to legal formatting and style guides. Committed to approaching administrative tasks with strict confidentiality, accuracy, and attention to detail while continuously enhancing skills and knowledge in fields of interest.
Overview
9
9
years of professional experience
27
27
years of post-secondary education
Work history
Medical Secretary
The Christie NHS Foundation Trust
Manchester, Greater Manchester
11.2018 - Current
- Prepared correspondence, audio transcription, reports and general typing using Epro (medical transcription software).
- Maintained patient confidentiality by adhering to strict data protection policies.
- Assisted in training new members of staff bolstering overall team performance.
- Independently resolved issues with resourceful research and critical thinking.
- Managed calendar, scheduled appointments and provided general administration assistance for team of 5 busy clinicians.
- Improved office efficiency with organised filing systems.
- Managed and successfully resolved patient inquiries, maintaining records and informing relevant personnel.
- Supported needs of patients from diverse backgrounds and helped each person access medical services.
Medical Secretary (Private Care)
David Woolf Oncology LTD
Manchester, Greater Manchester
06.2023 - Current
- Prepared correspondence, audio transcription, reports and general typing using Epro (medical transcription software).
- Co-ordinated health insurance claims for timely reimbursements.
- Worked with insurance companies, facilitated smooth claims process.
- Managed calendar, scheduled appointments and provided general administration assistance for oncologist's private practice.
- Maintained patient confidentiality by adhering to strict data protection policies.
- Managed and successfully resolved patient inquiries, maintaining records and informing relevant personnel.
- Independently resolved issues with resourceful research and critical thinking.
Medical Secretary
Manchester University NHS Foundation Trust
Manchester, Greater Manchester
11.2017 - 11.2018
- Prepared correspondence, audio transcription, reports and general typing using Winscribe (medical transcription software).
- Maintained patient confidentiality by adhering to strict data protection policies.
- Managed calendar, scheduled appointments and provided general administration assistance for large team of clinicians.
- Improved office efficiency with organised filing systems.
- Managed and successfully resolved patient inquiries, maintaining records and informing relevant personnel.
- Supported needs of patients from diverse backgrounds and helped each person access medical services.
Education
Bachelor of Arts - Linguistics and Mandarin Chinese
Lancaster University
Lancaster 10.2014 - 07.2017
Intermediate Award in Medical Terminology - Level 2
Mediterm
Manchester 04.2001 - 05.2025
A-Levels -
Royal Alexandra and Albert School
Redhill, Surrey 01.2013 -
GCSEs -
Royal Alexandra and Albert School
Redhill, Surrey 01.2011 -
Skills
- Transcription expertise
- Medical terminology fluency
- Professional phone etiquette
- Experience with range of software including Microsoft Office
- Fast and eager learner
Timeline
Medical Secretary (Private Care)
David Woolf Oncology LTD
06.2023 - Current
Medical Secretary
The Christie NHS Foundation Trust
11.2018 - Current
Medical Secretary
Manchester University NHS Foundation Trust
11.2017 - 11.2018
Bachelor of Arts - Linguistics and Mandarin Chinese
Lancaster University
10.2014 - 07.2017
A-Levels -
Royal Alexandra and Albert School
01.2013 -
GCSEs -
Royal Alexandra and Albert School
01.2011 -
Intermediate Award in Medical Terminology - Level 2
Mediterm
04.2001 - 05.2025