Lisa Seymour
London
Summary
7 years experience working as a All London licensed black taxi driver, 6 year experience as a knowledge teacher/mentor and the founder of Knowledge4Women school. Progressing from knowledge student, taxi driver to knowledge teacher/mentor has allowed me to view the trade from various perspectives and has shaped my ability to evaluate students, with fairness and insight.
Skilled in assessing students accurately while fostering confidence and progress through adaptable teaching methods. Committed to promoting inclusivity for learners from diverse backgrounds, including gender identity.
Strong command of London's geography, routes and landmarks, gained through continuous study and oral examinations. Active LTDA member with a commitment to professionalism, integrity and supporting diverse learners. Dedicated to upholding the high standards of the knowledge and contributing to the future of London's taxi trade.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work history
Knowledge Teacher/Mentor
Knowledge4Women/Taxi Academy
London
11.2019 - Current
- Developed comprehensive lesson plans that enhanced student engagement and understanding of complex concepts.
- Evaluated student progress and provided tailored feedback to support individual learning needs and goals.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Assessed student progress, provided constructive feedback for improvement.
All London Taxi Driver
Self employed/TfL
London
12.2018 - Current
- Provide professional reliable and safe transport services across Greater London, maintaining an exemplary driving record and customer service record.
- Utilise in depth knowledge of London's road network to ensure efficient, timely journeys, adeptly navigating congestion and roadworks.
- Deliver exceptional customer service, ensuring passenger comfort, assisting with luggage and addressing enquiries professionally.
- Manage all independent administrative duties including journey logs, expense tracking, vehicle maintenance records and licensing renewals.
Knowledge of London Point Collector
Eleanor Cross Knowledge School
London
05.2015 - 12.2018
- Data collection to support knowledge students learning and development.
- Working as part of a team to gather, compile, and organise information.
- Act as a first point of contact for knowledge students.
Customer Service Assistant
Boots UK
London
10.2013 - 04.2015
- Assisted customers in selecting suitable products, providing tailored recommendations based on individual needs.
- Resolved customer queries and concerns efficiently, ensuring high levels of satisfaction and loyalty.
- Managed stock levels and displayed products effectively, contributing to a well-organised retail environment.
- Processed transactions accurately, maintaining attention to detail during busy periods at the till.
After School & Breakfast Club Manager
Kew Riverside Primary School
London
01.2007 - 12.2011
- Managed daily operations of after school and breakfast club programmes to ensure smooth functioning, including staff time sheets.
- Developed engaging and educational activities that promoted children's social and personal development.
- Trained and supervised staff members to maintain high standards of care and support for children.
- Implemented policies and procedures to enhance safety and well-being of all participants.
- Executed recruitment procedures to build a competent workforce.
Play worker
Kew Riverside Primary School
London
09.2005 - 12.2006
- Support children social and educational development through structured and free play.
- Assist in conflict resolution and promote positive behaviour and inclusive play.
- Collaborated with teachers to integrate educational activities into play sessions for enhanced learning.
Education
CACHE Level 3 Diploma - Play Work
Hillingdon College
London 09.2006 - 07.2007
NVQ Level 2 - Youth Work Practice
Ealing College
London 09.2005 - 07.2006
NVQ Level 2 - Early Years and Childcare
Springboard (Training Centre)
London 09.2000 - 07.2001
GCSEs - 6 subjects, including English and Mathematics
Waverley Girls School
London 09.1990 - 07.1995
Skills
- Strong communication - clear, confident oral and written skills across all levels
- Interpersonal ability - diplomatic, tactful, and rapport building with diverse groups
- Customer service - patient, professional handling of students and the public
- Interviewing skills - effective, fair and respectful information gathering
- Organisation - ability to plan, priorities and manage workload independently and within a team
- Initiative - capable of working unsupervised and making sound decisions
- IT proficiency - skilled in Microsoft Office and general system use
- Driving competence - valid licence and willingness to use own vehicle for duties
- Assessment skills - proven ability to evaluate and recommend appropriately
Timeline
Knowledge Teacher/Mentor
Knowledge4Women/Taxi Academy
11.2019 - Current
All London Taxi Driver
Self employed/TfL
12.2018 - Current
Knowledge of London Point Collector
Eleanor Cross Knowledge School
05.2015 - 12.2018
Customer Service Assistant
Boots UK
10.2013 - 04.2015
After School & Breakfast Club Manager
Kew Riverside Primary School
01.2007 - 12.2011
CACHE Level 3 Diploma - Play Work
Hillingdon College
09.2006 - 07.2007
Play worker
Kew Riverside Primary School
09.2005 - 12.2006
NVQ Level 2 - Youth Work Practice
Ealing College
09.2005 - 07.2006
NVQ Level 2 - Early Years and Childcare
Springboard (Training Centre)
09.2000 - 07.2001
GCSEs - 6 subjects, including English and Mathematics
Waverley Girls School
09.1990 - 07.1995