Lisa Reed
Exeter,England
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Motivated carer with 20 years of experience, recognised for assessing operational needs and developing solutions , improve revenues and drive client satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Care
Ruby’s care in the community
Exeter , Devon
2020.04 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient clients service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased client satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
Enabler
In focus
Exeter , Devon
2015.04 - 2020.03
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
School escort
Devon county council
Exeter, Devon
2012.04 - 2015.02
- with utmost professionalism and discretion.
- Engaged in intelligent conversation with clients on various subjects.
Made sure the children got to school safe and on time
Education
GCSEs -
St Peter’s c of e
Exeter07.1997
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- Resourcefulness
- Public Relations
- Quality Assurance
- Work well under pressure to a high standard
- Work well as part of a team
Certification
- Care certificate
- Nvq level 3 distinction
Timeline
Care
Ruby’s care in the community
2020.04 - Current
Enabler
In focus
2015.04 - 2020.03
School escort
Devon county council
2012.04 - 2015.02
GCSEs -
St Peter’s c of e