Summary
Overview
Work history
Education
Skills
References
Interests
Affiliations
Certification
Timeline
Generic

Lisa-Jean Bradley

Longbenton,Tyne and Wear

Summary

I am a dedicated professional with expertise in front of house duties and outstanding customer service skills. I have great respect for hierarchy and I excel in multitasking and time management, ensuring efficient operations. I'm also proficient in money handling, cleaning protocols, food storage knowledge, and advanced food hygiene practices. I always remain committed to maintaining high standards of service and seeking opportunities to further enhance my operational excellence within the hospitality industry.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Front of house

Marshall's
01.2023 - 04.2026
  • Cleaning tables
  • Till transactions
  • Serving food and drinks
  • Customer service
  • Dealing with complaints

Bar Staff

The Priory
01.2022 - 01.2022
  • Cash and card transactions
  • Serving customers
  • Making drinks
  • Cleaning up the bar
  • Making orders on food / drinks

Housekeeping

Parkdean Resorts
01.2021 - 01.2022
  • Changing beds
  • Cleaning caravans
  • Working to a schedule Bar staff / team member
  • Serving food and drinks to customers
  • Cleaning tables
  • Stock audits
  • Dealing with complaints
  • Excellent customer service

Shop Assistant

The Works
01.2019 - 01.2019
  • Provided excellent customer service to all customers
  • Dealt with customer queries
  • Checking and retrieving stock for customers
  • Changing/updating displays / Stock replenishment
  • Checking and preparing deliveries for stock replenishment
  • Pricing and relabelling reduced products
  • Keeping the shop floor and stockroom clean and tidy in line with Health and Safety.

Education

NVQ / Diploma - Animal Care level 1 / 2 (diploma)

Kirkley Hall College
Ponteland, Northumberland
01.2015 - 01.2018

NCS National Citizen Service
01.2016 - 01.2016

St Paul's Nursery School
01.2014 - 01.2014

GCSE - undefined

Cramlington Learning Village
01.2012 - 01.2015

Skills

  • Front of house duties
  • Respectful of hierarchy
  • Money handling
  • Cleaning protocols
  • Outstanding customer service skills
  • Multitasking and time management
  • Food storage knowledge
  • Advanced food hygiene

References

Can be provided on request

Interests

I am fairly creative and enjoy cooking, drawing and painting. I also enjoy reading and keeping active through taking long walks.

Affiliations

  • Cinema
  • Gaming
  • Tattoos
  • Long walks

Certification

Workplace First Aid - High Speed Training - 11/03/2026

Level 2 Food Hygiene and Safety for Catering - High Speed Training - 07/04/2026

Timeline

Front of house

Marshall's
01.2023 - 04.2026

Bar Staff

The Priory
01.2022 - 01.2022

Housekeeping

Parkdean Resorts
01.2021 - 01.2022

Shop Assistant

The Works
01.2019 - 01.2019

NCS National Citizen Service
01.2016 - 01.2016

NVQ / Diploma - Animal Care level 1 / 2 (diploma)

Kirkley Hall College
01.2015 - 01.2018

St Paul's Nursery School
01.2014 - 01.2014

GCSE - undefined

Cramlington Learning Village
01.2012 - 01.2015
Lisa-Jean Bradley