Lisa-Jean Bradley
Longbenton,Tyne and Wear
Summary
I am a dedicated professional with expertise in front of house duties and outstanding customer service skills. I have great respect for hierarchy and I excel in multitasking and time management, ensuring efficient operations. I'm also proficient in money handling, cleaning protocols, food storage knowledge, and advanced food hygiene practices. I always remain committed to maintaining high standards of service and seeking opportunities to further enhance my operational excellence within the hospitality industry.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Front of house
Marshall's
2023.01 - 2026.04
- Cleaning tables
- Till transactions
- Serving food and drinks
- Customer service
- Dealing with complaints
Bar Staff
The Priory
2022.01 - 2022.01
- Cash and card transactions
- Serving customers
- Making drinks
- Cleaning up the bar
- Making orders on food / drinks
Housekeeping
Parkdean Resorts
2021.01 - 2022.01
- Changing beds
- Cleaning caravans
- Working to a schedule Bar staff / team member
- Serving food and drinks to customers
- Cleaning tables
- Stock audits
- Dealing with complaints
- Excellent customer service
Shop Assistant
The Works
2019.01 - 2019.01
- Provided excellent customer service to all customers
- Dealt with customer queries
- Checking and retrieving stock for customers
- Changing/updating displays / Stock replenishment
- Checking and preparing deliveries for stock replenishment
- Pricing and relabelling reduced products
- Keeping the shop floor and stockroom clean and tidy in line with Health and Safety.
Education
NVQ / Diploma - Animal Care level 1 / 2 (diploma)
Kirkley Hall College
Ponteland, Northumberland 2015.01 - 2018.01
NCS National Citizen Service
2016.01 - 2016.01
St Paul's Nursery School
2014.01 - 2014.01
GCSE - undefined
Cramlington Learning Village
2012.01 - 2015.01
Skills
- Front of house duties
- Respectful of hierarchy
- Money handling
- Cleaning protocols
- Outstanding customer service skills
- Multitasking and time management
- Food storage knowledge
- Advanced food hygiene
References
Can be provided on request
Interests
I am fairly creative and enjoy cooking, drawing and painting. I also enjoy reading and keeping active through taking long walks.
Affiliations
- Cinema
- Gaming
- Tattoos
- Long walks
Certification
Workplace First Aid - High Speed Training - 11/03/2026
Level 2 Food Hygiene and Safety for Catering - High Speed Training - 07/04/2026
Timeline
Front of house
Marshall's
2023.01 - 2026.04
Bar Staff
The Priory
2022.01 - 2022.01
Housekeeping
Parkdean Resorts
2021.01 - 2022.01
Shop Assistant
The Works
2019.01 - 2019.01
NCS National Citizen Service
2016.01 - 2016.01
NVQ / Diploma - Animal Care level 1 / 2 (diploma)
Kirkley Hall College
2015.01 - 2018.01
St Paul's Nursery School
2014.01 - 2014.01
GCSE - undefined
Cramlington Learning Village
2012.01 - 2015.01