Managed emergency situations swiftly, ensuring safety of client during crises.
Demonstrated understanding and patience whilst dealing with challenging behaviours, maintaining positive interactions with clients at all times.
Offered support in using assistive devices thus promoting self-reliance amongst the elderly population served.
Personal assistant
Mr mclister
Ballycastle
2025.11 - Current
Optimised daily tasks through rapid acquisition and application of new skills to enhance efficiency and productivity.
Facilitated friendly service to foster positive customer experiences.
Worked flexible hours covering nights, weekends, and bank holidays to ensure adequate staffing and operational continuity.
Arrived punctually at work, demonstrating reliability and commitment to responsibilities.
Ensured cleanliness of work areas and equipment to uphold exceptional hygiene standards.
Analysed problems, evaluated solutions, and made informed decisions in complex scenarios.
Administered all personal care needs, ensuring comfort and dignity during catheterisation on an hourly basis.
Assisted in conducting medication stock takes. Supported in administering medications as per guidelines. Maintained accurate records of medication distribution.
Agency care worker
Lucas love
Ballymena
2020.04 - 2025.10
Collaborated closely with multidisciplinary team members to enhance coordination of care services.
Enhanced emotional support to patients, fostering improved mental well-being and resilience.
Administered prescribed medication on schedule to ensure optimal treatment effectiveness and safety.
DEMENTIA HEALTHCARE ASSISTANT
Runwood Care home
Portstewart
2020.01 - 2024.04
Supported residents in activities such as eating, bathing, and dressing, ensuring comfort and safety during daily routines in my care .
HEALTHCARE ASSISTANT
Priory Bohill
Coleraine
2018.01 - 2020.01
Delivered high-quality patient service by maintaining cleanliness in wards.
Assisted in physical therapy sessions with patients to promote mobility improvement.
Prepared meals for patients, ensured balanced nutrition intake.
HEALTHCARE ASSISTANT
Mpa Agency/ First Choice Agency
2010.01 - 2019.01
Daycare worker.
Nursing auxiliary.
Catering assistant.
Domestic assistant.
HEALTHCARE ASSISTANT
Court/Model Nursing home
Ballymoney
2001.01 - 2010.01
Senior care/residential care assistant.
CATERING ASSISTANT
Flash in the pan
Ballymoney
2001.01 - 2003.01
Ensured freshness of ingredients by properly storing them according to food hygiene standards.
Prepared high-quality meals for customer satisfaction.
Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
Education
NVQ Level 3 - Early yeara and education
Ballymoney technical college
Coleraine
NVQ Level 2 - Hairdressing
Ballymena technical college
Ballymena
High School -
Ballymoney High School
Ballymoney, Northern Ireland
1996.01 - 2001.04
BTEC - health and social care
Coleraine Technical College
Coleraine
2001.01 - 2003.04
NVQ - Health and social Care NVQ 2 / 3
City and Guilds
Skills
Strategic planning
Policy and procedure expertise Confidentiality management Regulatory compliance
Logistics coordination
Change management
time organization
Communication skills
Analytical thinking
Multi-tasking
Event analysis
staff development
Trauma experience
Teamwork
Healthcare expertise and management Experience in learning disabilities Residential care knowledge Daycare operations