Lisa Collard
Longfield,Kent
Summary
I hold a NRSWA Streetworks Supervisor accreditation with a good knowledge of the Highways Act. I am a highly communicative and adaptable professional with strong verbal and communication skills, capable of working independently or collaboratively within a team. Demonstrates a proactive approach to learning and skill development, consistently seeking opportunities for growth.
Overview
39
39
years of professional experience
15
15
years of post-secondary education
Work history
Streetworks Supervisor / Office Manager
Ash Paving Ltd
Hartley, Kent
03.2008 - Current
- I hold a NRSWA Streetworks Supervisor accreditation.
- Managed all documentation related to streetworks operations, providing a comprehensive paper trail for audits or reviews.
- Carry out all necessary documentation to apply for work permits with local authorities and keep them updated.
- Carried out and executed detailed site surveys for optimal project planning.
- Inspect works carried out and carry out quality assurance checks.
- Built professional relationships with other construction teams for smooth operations.
- Built professional relationships with utility companies - SGN, Openreach, Virgin Media, UK Power Networks and water companies.
- Facilitated smooth traffic flow by implementing effective diversions during maintenance work.
- Arranged traffic management where necessary.
- Ensured safety by conducting thorough inspections on public highways.
- Assisted in dispute resolution between council and residents over streetworks-related issues.
- Reported incidents promptly, ensuring swift resolution of problems.
- Kept local authorities informed about the progress of repair work carried out in their jurisdictions.
- Managed supplier relationships to secure best pricing and service delivery.
- Implemented new filing systems, improving data retrieval efficiency.
- Organised staff holiday schedules without disrupting workflow continuity.
- Streamlined invoice processing procedures for smoother financial operations.
- Maintained company records in compliance with legal requirements.
- Administered payroll system efficiently, avoiding errors or delays in payment cycle.
- Processed invoices and purchase orders with high attention to detail.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Identified potential risks and mitigated them through proactive measures.
- Monitored quality control procedures, ensuring adherence to regulatory standards.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Implemented company policies effectively, maintained high standards of service delivery.
Abacus Secretarial Services
Self-Employed
Ash, Kent
01.1997 - 01.2007
- Provided professional secretarial services to professional clients. i.e. planning consultants, surveyors, architects stc.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Worked flexible hours.
- Provided administrative support for projects;
- Prioritised workload to meet tight deadlines.
Office Manager
Modern Vitalcall Ltd
New Ash Green, Longfield, Kent
01.1994 - 12.1995
- Managed the diaries of sales reps.
- Booked hotel accommodation.
- Managed the company car fleet.
- Attended exhibitions.
- Took the minutes of monthly meetings.
- Prepared cash analysis reports.
Office Manager
JS Humidifiers
New Eltham
01.1987 - 06.1994
- Prepared quotations for clients.
- Maintained databases.
- Prepared service agreements.
- Attended monthly sales meetings.
- Set up my own sales clients to sell consumables for products purchased.
- Tracked inventory levels of office supplies.
Education
O Levels -
Swanley Comprehensive School
Swanley, Kent 09.1981 - 06.1996
Skills
I have very good verbal and communications skills
I can work on my initiative or as part of a team
I am willing to learn and develop new skills
Affiliations
- I enjoy swimming and going to the gym. I also love going to the theatre and attending live music venues.
Timeline
Streetworks Supervisor / Office Manager
Ash Paving Ltd
03.2008 - Current
Abacus Secretarial Services
Self-Employed
01.1997 - 01.2007
Office Manager
Modern Vitalcall Ltd
01.1994 - 12.1995
Office Manager
JS Humidifiers
01.1987 - 06.1994
O Levels -
Swanley Comprehensive School
09.1981 - 06.1996