Linden Monan
Margate,Kent
Summary
Reliable and resourceful individual with highly relevant transferable skills in customer service and teamwork, coupled with strong communication abilities. Skilled in problem-solving and adaptability, crucial for supporting diverse tasks and ensuring smooth operations. Committed to contributing to positive and productive environment, driving successful outcomes.
Overview
5
5
years of professional experience
Work history
Online General Assistant
Sainsburys
Broadstairs, Kent
2025.10 - Current
- Maintained a clean, organised workspace to ensure daily operations.
- Organised product displays to attract customers and encourage product selection.
- Replenished stock on the shop floor.
- Ensured proper loading and sorting of delivery vans to optimise delivery processes.
- Displayed strong customer service and professional telephone manner when dealing with customers disputes and enquiries.
- Delivered excellent customer service by answering queries and providing product information.
- Processed online orders to enhance e-commerce service delivery.
- Identified discrepancies in stock through regular inventory checks.
Security officer
OnGuard Protection
Thanet, kent
2025.03 - Current
- Places/Events I've worked:
- Assisted with event setup at Fun Fair, ensuring smooth operations.
- Supported organisation of Deal Pride Event, enhancing community engagement.
- Worked at multiple venues including Dolphin and Waterfront, providing excellent customer service.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Trained new members of the security team, raising overall team performance levels.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Patrolled premises regularly, contributing to a safe work environment.
Cashier/receptionist
May King Chinese
Broadstairs, Kent
2021.11 - 2023.06
- Handled high volumes of transactions during holiday seasons efficiently.
- Maintained clean and organised workspace to ensure efficient service.
- Handled cash and card payments
Skills
- Creativity in problem-solving
- Multitasking proficiency
- Crowd control strategies
- Public area safety checks
- First Aid Trained
- Excellent customer service skills
- Money handling proficiency
- Store cleanliness maintenance
Timeline
Online General Assistant
Sainsburys
2025.10 - Current
Security officer
OnGuard Protection
2025.03 - Current
Cashier/receptionist
May King Chinese
2021.11 - 2023.06