Linda Mountford
Thornton Cleveleys
Summary
Dedicated shop assistant with strong customer service and cash handling skills. Proven ability to maintain operational efficiency and enhance customer satisfaction in various retail environments. Experienced in inventory management and collaboration with teams to achieve store goals.
Overview
11
11
years of professional experience
Work history
Shop Assistant
The Sweet Emporium
Fleetwood, Lancashire
2022.06 - 2025.11
- Executed cashing up procedures as key holder to ensure financial accuracy.
- Prepared shop environment for optimal customer experience and operational efficiency.
- Served customers with friendly approach, enhancing satisfaction and loyalty.
- Maintained cleanliness and organisation of shop displays to enhance customer experience.
Lottery Survey Representative
Momentum Instore
Blackpool, Lancashire
2023.06 - 2023.09
- Conducted National Lottery survey for new company acquisition.
- Visited approx. 20 stores per day to gather essential information.
- Compiled and reported findings to company.
Retail Merchandiser
North Star Group Ltd
Blackpool
2022.09 - 2023.02
- Merchandised stock across various locations to enhance visibility.
Collated stock figures and reported findings using company application. - Collaborated with cross-functional teams to ensure effective product placement and availability.
- Visited stores within 50 mile radius
Therapy Assistant/ Housekeeper
Birmingham Children's Hospital
Birmingham
2020.03 - 2021.12
- Assisted with data input, filing, and retrieval of files to maintain organisation.
Utilised various software applications for patient communication regarding equipment recall.
Performed housekeeping duties to ensure clean and efficient work environment. - Organised 12 clinic rooms ready for patients
Shop Assistant
The Barn at Berryfields (farm shop)
Meriden, Warwickshire
2018.11 - 2020.03
- Provided exceptional customer service in small farm shop environment.
Executed cashing up duties, ensuring accuracy and accountability.
Held key holder responsibilities, safeguarding shop operations after hours.
AMBIENT PROCESS COLLEAGUE
ASDA
Shirley, West Midlands
2014.10 - 2018.11
- Processed stock levels and initiated orders when necessary.
Replenished shelves to maintain optimal product availability.
Delivered customer service to enhance shopper experience.
Utilised handheld terminals for efficient stock checks and label printing.
Education
Certificate of Higher Education - Access Course to Health Studies
SOLIHULL COLLEGE
Solihull 2008.09 - 2009.07
A LEVELS - Taken
Josiah Mason 6th Form College
Birmingham 1983.09 -
Skills
- Technology proficiency
- Team collaboration
- Self-motivation
- Quick learner
- Cash handling
- Administrative support
- Inventory management
- Filing systems
- Retail sales
- Customer service
- Time management
- Sales strategies
- Microsoft Office suite
- Marketing fundamentals
Affiliations
- Love to crochet
- Member of local rock choir
Timeline
Lottery Survey Representative
Momentum Instore
2023.06 - 2023.09
Retail Merchandiser
North Star Group Ltd
2022.09 - 2023.02
Shop Assistant
The Sweet Emporium
2022.06 - 2025.11
Therapy Assistant/ Housekeeper
Birmingham Children's Hospital
2020.03 - 2021.12
Shop Assistant
The Barn at Berryfields (farm shop)
2018.11 - 2020.03
AMBIENT PROCESS COLLEAGUE
ASDA
2014.10 - 2018.11
Certificate of Higher Education - Access Course to Health Studies
SOLIHULL COLLEGE
2008.09 - 2009.07
A LEVELS - Taken
Josiah Mason 6th Form College
1983.09 -