Linda Ann Morris
liverpool,meseyside
Summary
I am a warm, empathic individual with a caring and compassionate personality. I am an emotionally mature person which I feel has a positive and calming influence both on my fellow team members and on customers. I possess excellent interpersonal skills and pride myself on being able to communicate with all people at all levels. I am self driven and self reliant and quite capable of working alone; using my own initiative though I also work equally well as part of a multi skilled team. I am reliable and dependable and skilled at identifying opportunities to make things happen. I have recently had a break from the work market due to illness and having to make a changes in my career in order to get back into the workplace.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Care assistant
hc-one Larkhill care home. muirhead avenue
liverpool, merseyside
09.2023 - Current
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Respected privacy and dignity of each resident during provision of care services.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Delivered excellent customer service by addressing concerns of patients' families.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Collaborated with healthcare team for effective patient care delivery.
- Organised recreational activities for improved social interaction amongst residents.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Provided emotional support to patients, improving their mental wellbeing.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Adapted to service users' needs and requests to maintain personalised care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Minimised care continuity issues by keeping thorough, accurate records.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Adapted care activities in response to clients' mood, energy levels, and preferences.
- Answered questions from clients, family members, and other carers.
- Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
Support worker
Merseycare julie ann Liverpool
Liverpool, Liverpool
07.2022 - 06.2023
- Meeting the physical, social and emotional needs of service users as agreed in care plans, to promote independence and enhance their living skills.
- Assisting service users with tasks as agreed in support plans.
- Working with individuals to improve and maintain daily living skills, using appropriate equipment whenever required.
- Providing support 1-1 or in a group situation with onsite and community-based activities
- Provide support in administering medication whilst in the community but also to individual service users who require medication (and in some cases Nutrition
Support worker
Connected health liverpool
Liverpool
04.2021 - 07.2022
- Meeting the physical, social and emotional needs of service users as agreed in care plans, to promote independence and enhance their living skills.
- Assisting service users with tasks as agreed in support plans.
- Working with individuals to improve and maintain daily living skills, using appropriate equipment whenever required.
- Providing support 1-1 or in a group situation with onsite and community-based activities
- Provide support in administering medication whilst in the community but also to individual service users who require medication (and in some cases Nutrition
Support worker
Apollo care(south)
, Liverpool
12.2020 - 04.2021
- Meeting the physical, social and emotional needs of service users as agreed in care plans, to promote independence and enhance their living skills.
- Assisting service users with tasks as agreed in support plans.
- Working with individuals to improve and maintain daily living skills, using appropriate equipment whenever required.
- Providing support 1-1 or in a group situation with onsite and community-based activities
- Provide support in administering medication whilst in the community but also to individual service users who require medication (and in some cases Nutrition
Support worker
Home instead (Liverpool south-Wavertree)
Liverpool, Liverpool
09.2019 - 07.2020
- Meeting the physical, social and emotional needs of service users as agreed in care plans, to promote independence and enhance their living skills.
- Assisting service users with tasks as agreed in support plans.
- Working with individuals to improve and maintain daily living skills, using appropriate equipment whenever required.
- Providing support 1-1 or in a group situation with onsite and community-based activities
- Provide support in administering medication whilst in the community but also to individual service users who require medication (and in some cases Nutrition
Support worker assistant
Apollo care north
liverpool, Merseyside
05.2019 - 08.2019
- Meeting the physical, social and emotional needs of service users as agreed in care plans, to promote independence and enhance their living skills.
- Assisting service users with tasks as agreed in support plans.
- Working with individuals to improve and maintain daily living skills, using appropriate equipment whenever required.
- Providing support 1-1 or in a group situation with onsite and community-based activities
- Provide support in administering medication whilst in the community but also to individual service users who require medication (and in some cases Nutrition
My homecare domiciliary carer
10.2018 - 05.2019
- Meeting the physical, social and emotional needs of service users as agreed in care plans, to promote independence and enhance their living skills.
- Assisting service users with tasks as agreed in support plans.
- Working with individuals to improve and maintain daily living skills, using appropriate equipment whenever required.
- Providing support 1-1 or in a group situation with onsite and community-based activities
- Provide support in administering medication whilst in the community but also to individual service users who require medication (and in some cases Nutrition
Care assistant
Mayfield care home Liverpool
Liverpool
09.2017 - 10.2018
- General domestic cleaning to a high standard Including removal of waste vacuuming, mopping, spray cleaning damp dusting fixtures, fittings, walls and partitions, cleaning of all facilities (WC’s urinals, wash hand basins, showers), using powered equipment when required.
Night Care Assistant
Redcourt care home
09.2016 - 05.2017
- Assisting residents with meals and drinks, assisting to bed and with any toileting needs, assisting with personal care.
Temporary care assistant
Primetime Recruitment
05.2009 - 09.2009
- This role covered all aspects of personal care of residents in local care homes.
Care assistant/support worker
Heron Care Domiciliary Agency
08.2008 - 05.2009
- Meeting the physical, social and emotional needs of service users as agreed in care plans, to promote independence and enhance their living skills.
- Assisting service users with tasks as agreed in support plans.
- Working with individuals to improve and maintain daily living skills, using appropriate equipment whenever required.
- Providing support 1-1 or in a group situation with onsite and community-based activities
- Provide support in administering medication whilst in the community but also to individual service users who require medication (and in some cases Nutrition
Support Worker
UBU North East
01.2008 - 06.2008
- This role covered all aspects of care within supported living environments including medications.
Sales Cashier
Temp Team
04.2007 - 01.2008
- This role as a sales cashier in a busy petrol station covered direct customer service, operating petrol pumps, till operation, stock control and cash handling/cashing up at the end of each shift.
Sales Cashier
Snax
07.2006 - 04.2007
- Handled customer transactions efficiently at petrol station
Education
NVQ level 2 - Business Admin
Spennymoor training centre
co-durhamNVQ level 2 - Direct Care
University of Teeside
GCSE education - English, Maths, European Studies, Religious Studies and History
Haughton Comprehensive
Darlington 09.1979 - 05.1983
Skills
- Adaptable and flexible Excellent team worker
- Empathic and compassionate
- Excellent customer service skills
- Organised and methodical
- Cash handling/budget management skills
- Skilled in all aspects of community care including medications
References
Available on request
Additional Information
Volunteering/keyholder at Barnardos A3 where I enjoy helping customers with donations, replenishing stock on the shop floor, sorting, tagging clothing and taking payments using the till., I hold a full UK driving licence. In my free time I enjoy spending time with family and friends, walking, reading, IT and am a dedicated dog owner and love to spend time walking them.
Timeline
Care assistant
hc-one Larkhill care home. muirhead avenue
09.2023 - Current
Support worker
Merseycare julie ann Liverpool
07.2022 - 06.2023
Support worker
Connected health liverpool
04.2021 - 07.2022
Support worker
Apollo care(south)
12.2020 - 04.2021
Support worker
Home instead (Liverpool south-Wavertree)
09.2019 - 07.2020
Support worker assistant
Apollo care north
05.2019 - 08.2019
My homecare domiciliary carer
10.2018 - 05.2019
Care assistant
Mayfield care home Liverpool
09.2017 - 10.2018
Night Care Assistant
Redcourt care home
09.2016 - 05.2017
Temporary care assistant
Primetime Recruitment
05.2009 - 09.2009
Care assistant/support worker
Heron Care Domiciliary Agency
08.2008 - 05.2009
Support Worker
UBU North East
01.2008 - 06.2008
Sales Cashier
Temp Team
04.2007 - 01.2008
Sales Cashier
Snax
07.2006 - 04.2007
GCSE education - English, Maths, European Studies, Religious Studies and History
Haughton Comprehensive
09.1979 - 05.1983
NVQ level 2 - Direct Care
University of Teeside
NVQ level 2 - Business Admin
Spennymoor training centre