Lincan Moloigaswe

Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.

• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
• Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
• Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
• Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
• Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
• Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
• Conducted regular safety checks on equipment used in patient care to ensure proper functionality and mitigate risks.
• Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
• Ran errands for patients, did shopping, and picked up other necessities.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
• Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
• Documented residents' mental status, sleep, and eating patterns in medical record books.
• Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
• Ensured compliance with HIPAA regulations when handling sensitive patient information during documentation processes or interactions with family members.
• Built strong relationships with clients to deliver emotional support and companionship.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Recorded status and duties completed in logbooks for management.
• Provided compassionate and patient-focused care to cultivate well-being.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Completed regular check-ins and progress report for each client.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Strengthened bank reputation with excellent customer service, addressing any concerns or questions related to ATM usage in a professional manner.
• Maintained compliance with industry regulations by staying current on relevant laws, guidelines, and safety standards related to ATM servicing.
• Promoted a secure environment for both customers and employees by adhering strictly to safety guidelines during all service activities.
• Optimized resource utilization by coordinating with other technicians for sharing best practices, technical knowledge, and expertise.
• Improved response time by maintaining an organized inventory of spare parts and tools required for ATM repairs.
• Safeguarded sensitive information with strict adherence to security protocols during the installation or removal of ATMs.
• Supported revenue growth by participating in the successful deployment of new ATMs at strategic locations.
• Boosted operational efficiency through regular calibration tests that ensured accurate dispensing amounts from ATMs.
• Ensured optimal machine performance with timely troubleshooting, diagnosis, and repair of ATM malfunctions.
• Contributed to customer satisfaction by promptly responding to service calls and resolving ATM issues.
• Assisted in training new technicians on proper procedures for installing, maintaining, and repairing ATMs, ensuring high-quality service delivery.
• Enhanced ATM functionality by performing regular maintenance and updates on software and hardware systems.
• Collaborated with bank personnel to identify and address specific needs related to ATM operations and security measures.
• Demonstrated adaptability by staying knowledgeable about emerging trends and innovations in the ATM industry, ensuring continued expertise in servicing the latest models and technologies.
• Minimized fraud incidents with thorough inspection of ATMs for tampering or card skimming devices during scheduled visits.
• Reduced downtime by efficiently managing a schedule for routine preventive maintenance on various ATMs.
• Installed and maintained automated teller machines in retail stores.
• Facilitated maintenance team training procedures to align with company standards.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Documented changes and actions in computer-based tracking system.
• Trained customer employees and managers on machine use and maintenance.
• Demonstrated increased knowledge of company products and equipment.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Streamlined work order management by accurately documenting all repair activities, including parts usage and labor hours spent on each task.

• Enhanced IT service desk performance by implementing best practices, monitoring metrics, and identifying areas for improvement.
• Assisted in development of IT service desk policies, ensuring compliance with industry standards and regulations while maintaining focus on providing excellent customer service.
• Managed incident escalation processes effectively, ensuring timely resolutions while minimizing disruption to users'' workflows.
• Acted as effective liaison between end-users and developers, translating technical issues into clear action items for bug resolution or feature enhancements.
• Developed knowledge base materials to facilitate self-service options, reducing overall ticket volume and allowing team to focus on critical issues.
• Maintained detailed documentation for all IT service desk processes and procedures, facilitating knowledge transfer and promoting consistency across support teams.
• Contributed significantly to implementation of new IT service desk platform that improved efficiency and reporting capabilities.
• Delivered comprehensive training sessions for new IT service desk analysts, ensuring rapid onboarding and adherence to company standards.
• Addressed security vulnerabilities promptly through thorough analysis of security logs, patch management, and collaborating with cybersecurity experts within organization.
• Reduced wait times for support by streamlining ticket management processes and prioritizing high-impact issues.
• Collaborated with cross-functional teams to troubleshoot complex technical problems and prevent future occurrences.
• Supported remote workers with seamless technology integration, enabling productivity and effective communication across dispersed teams.
• Improved customer satisfaction by efficiently resolving IT service desk tickets and providing clear communication to end users.
• Generated reports to track performance and analyse trends.
• Created user accounts and assigned permissions.
• Monitored system performance to identify potential issues.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Promoted efficiency among departments with prompt resolution of system issues.
• Documented support interactions for future reference.
• Generated reports to track performance and analyse trends.
• Installed and configured operating systems and applications.
• Helped streamline repair processes and update procedures for support action consistency.

• Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
• Ensured preservation of fragile materials, conducting conservation treatments on damaged items as needed.
• Promoted awareness of institutional archives through presentations at conferences or other professional events.
• Advised and supported visitors daily on how to access, interpret and use archives.
• Performed regular inventory audits of collections, identifying gaps in holdings or discrepancies in documentation.
• Directed volunteers and employees engaged in cataloging, designing exhibits and recording artifacts.
• Improved collection organization and streamlined retrieval process with meticulous cataloging of archival materials.
• Managed acquisition process for new collections, assessing relevance and value to the institution''s mission.
• Provided reference assistance to patrons, guiding them in locating relevant resources within the archives.
• Trained volunteers and interns in proper handling techniques and cataloging procedures, ensuring continuity of care for collections.
• Developed policies and procedures that aligned with professional standards for archives management and preservation practices.
• Managed budgets allocated for acquisitions, conservation supplies, digitization projects, or other archive-related expenses.
• Mentored junior archivists in best practices and professional standards, fostering a supportive environment for career growth and development.
• Managed inventory control, cash control, and store opening and closing procedures.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
• Enhanced inventory accuracy by consistently maintaining organized and up-to-date records of all stock items.
• Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance and customer satisfaction.
• Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
• Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
• Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
• Assisted in reducing unnecessary expenditure by monitoring supply levels closely for reorder points or surplus stock disposal opportunities.
• Performed routine maintenance checks on warehouse equipment to minimize downtime due to malfunctions or safety concerns.
• Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
• Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
• Contributed to team success by actively participating in staff meetings, sharing feedback on operational improvements, and assisting colleagues when needed.
• Expedited order processing time with efficient coordination between sales staff members regarding pending orders or any special requests from customers.
• Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
• Collaborated with suppliers to ensure timely delivery of goods while minimizing discrepancies between purchase orders and received shipments.
• Streamlined warehouse operations for increased efficiency through regular assessments and improvements to the organizational layout.
• Conducted research to address shipping errors and packaging mistakes.
• Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Assisted in training new employees on company policies, warehouse procedures, equipment operation, safety protocols, and inventory management systems.