Lina Al Abedi

• Handled cash and card transactions accurately
• Followed strict hygiene protocols, ensuring full compliance with food safety regulations
• Resolved customer complaints calmly and professionally, helping to maintain a welcoming store atmosphere.

• Developed strong product knowledge across skincare, cosmetics, and over-the-counter medicines to confidently recommend items and improve customer satisfaction.
• Provided personalised customer service.
• Supported stock management by completing daily restocking.

• Developed food hygiene knowledge and learned how to maintain a clean environment.
• Learnt how to, professionally, deal with busy hours and stressful situations
• Gained a lot of knowledge about coffees and beverages.

Year 10 work experiences.

• Ensured safety of pupils during extracurricular activities for an accident-free environment.
• Supported classroom teacher with behaviour management, promoting a positive learning environment.
• Helped teachers with lesson plan development, class preparation and student mentoring.