Lily Williams
Ilfracombe
Summary
Aspiring to work alongside a team that is dedicated to ensuring children's wellbeing whilst helping provide a fun, friendly environment. With a strong work ethic I'm looking forward to gathering experience and further qualifications in early childcare to begin my career in the nursery industry. As an energetic individual with experience around children of young ages I seek to build positive relationships with both children and parents to guarantee safety and happiness. I am proactive and engaging when it comes to participation in group activities whilst being compassionate and mindful of maintaining children's safety. I have a friendly and approachable personality that can be relied on for any jobs necessary that will be met with enthusiasm and accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flexible Early Years Assistant
Oaktree Nursery
2024.03 - Current
- Developed positive trusting relationships with children
- Allowed children to learn and develop through play and activities
- Communicated with colleagues to allow children's safety and complete jobs in an efficient manner
- Helped children with hygiene needs whilst allowing them to us their independence to complete tasks and develop confidence
- Provided emotional care to create a safe environment for children to explore and experiment
- Cleaned and disinfected areas and prepared snack
- Used positive reinforcement to change or improve behavior
- Observed children in play to update parents and colleagues of children's development
Assistant Manager, Customer Service
Wards Bistro
2019.04 - 2024.12
- Handled requests with friendly service
- Maintained store appearance, including restocking, cleaning tables and tidying the work environments
- Built customer relationships through polite interactions
- Addressed customer complaints professionally and calmly
- Received customers orders and delivered satisfactory care
- Managed and recorded transactions
- Completed various tasks whilst having high-volume customer queries
- Answered incoming telephone calls from customers providing support and handling requests
Babysitter
Self-volunteered
2018.12 - 2022.03
- Babysat numerous children of various ages
- Maintained appropriate control through communication and positive encouragement
- Supervised children whilst doing homework, helping reach educational goals
- Created safe play environments and watching the wellbeing of the children
- Ensured children were put to bed after baths and reading books at the time parents specified
- Established comfortable and professional connections with children and family
- Prepared meals at times specific to parents and accompanied the children with support and communication
- Prepared age- appropriate tasks such as reading and games to provide stimulation
- Eliminated accidents by observing children's play time
- Followed parents instructions to maintain routines
Education
GCSEs -
The Ilfracombe Church of England Academy
Ilfracombe, Devon05.2021
A-Levels -
The Ilfracombe Church of England Academy
Ilfracombe, Devon06.2024
Skills
- Patient and caring
- Proven customer relations
- Time management skills
- Self-motivated
- Parent rapport building
- Interacting through puzzles and games
- Good communicator across all ages and backgrounds
- Understanding of child development
- Taking directions
- Positive reinforcement methods
- Attention to detail
- Child supervision
- Non-judgemental
- Keen learner
Certification
- FSA Food Allergy And Intolerance Training
- Level 2 Food Safety And Hygiene For Catering- CPD certified
Timeline
Flexible Early Years Assistant
Oaktree Nursery
2024.03 - Current
Assistant Manager, Customer Service
Wards Bistro
2019.04 - 2024.12
Babysitter
Self-volunteered
2018.12 - 2022.03
GCSEs -
The Ilfracombe Church of England Academy
A-Levels -
The Ilfracombe Church of England Academy
- FSA Food Allergy And Intolerance Training
- Level 2 Food Safety And Hygiene For Catering- CPD certified
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