Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Lily Frizell

Student
North Berwick ,East Lothian

Summary

I'm a full time school student and have taken numerous subjects over the years. This includes sitting my National 5's and Highers, and am on track to completing my sixth year in 2025. Whilst balancing my school subjects, over the past two years I have also worked in a demanding role at Drift Cafe. This is a customer facing role, where I work as a Front of House Team member and Barista. I have also been an active part in girl guiding, including trips abroad.

Overview

2
2
years of professional experience

Work history

Front of house team member/ Barista

Drift2Limited
North Berwick, East Lothian
04.2023 - Current
  • Maintained high quality customer service during busy times.
  • Effectively maintained strong team work with colleagues to meet and exceed guests' expectations, to a high quality.
  • Proficiency of organisation which leads to customer satisfaction.
  • Responsibly and effectively supervised the cafe without a senior member of staff on multiple occasions, which I was congratulated on.
  • Trained new staff members on all FoH activities including; taking orders, using the booking system, cash handling, coffee-making skills and techniques.
  • Guaranteed smooth operation of the front door by managing bookings and walk-ins.
  • Seamlessly adapting to situations to ensure the quality of service would stay uninterrupted in a professional and sufficient manner.


Education

Scottish Qualifications -

North Berwick High School
North Berwick, East Lothian

Skills

  • Work effectively and efficiently as part of a team
  • Organised, good time management and the ability to work to deadlines
  • Highly motivated and flexible
  • Friendly, approachable, honest and dependable
  • Able to work under pressure and manage challenging situations
  • Good leadership and effective communication
  • Good IT skills, Mac and PC

Affiliations

  • I have a passion for Art - drawing and painting.
  • I enjoy planning holidays and travelling to new destinations across the world.
  • I enjoy running and hill walking.
  • I am keen driver
  • I love listening to a variety of music and seeing artists perform live.

References

References available upon request.

Timeline

Front of house team member/ Barista

Drift2Limited
04.2023 - Current

Scottish Qualifications -

North Berwick High School

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