Lily-Anna Mallen-Wallace

Spalding,LIN

Summary

I'm quite energetic and friendly when it comes to waitressing and being around others. I've worked in a somewhat fast-paced environment so I understand the stresses when it comes to getting orders right and on time, thus also knowing that working together can be vital for it to run. Due to Lifestyle changes, I am having to explore beneficial alternatives to help support myself and help my own family out at times. I know the ways of being a waitress and how things generally run, of course, I'm up to learning new skills to improve myself in the line of work.

Overview

years of professional experience

Work History

Waitress/ Pot washer

The Jolly Farmer

Spalding, Lincolnshire

01.2023 - Current

In my time there I've learnt to maintain a organised and clean dining area for customer comfort.
I have made sure to provide recommendations on specials to increase sales and to entice customers to come back, as well as met dietary requests with careful preparation to insure that customers are reassured when they are there.
To make sure things are running smoothly from kitchen to the restaurant I have made sure to communicate swiftly but clearly in what is needed for accuracy.
Furthermore, I have improved customer satisfaction by providing efficient and friendly service.

Education

Diploma of Higher Education - Level 3 Art and Design and Communication

Stamford College

Stamford

09.2023 -

Skills

For a first job I had no problem with getting on with time management of which allowed me to make sure meals were given on time

the rest of the skills I have acquired are:

Telephone etiquette
Plate presentation
Errand running

Customer service
Menu knowledge
Health and safety awareness
Order recall
Order taking

Affiliations

My hobbies are drawing and painting, sometimes i designed how the chalk boards at work with drawings that fit for what they thought customers may be attracted to. I've got an interest in reading and I'm also a fan of gaming for any free time I have

Timeline