Summary
Overview
Work history
Education
Skills
Timeline
Generic

Liliana Varela

City of London

Summary

Accomplished Retail Sales Professional, well-versed in delivering high levels of customer service for an optimum sales experience. As passionate in maintaining beautifully, well-stocked store displays as in exceeding customer satisfaction expectations. Willing to gain more experience.

Overview

6
6
years of professional experience

Work history

Retail Assistant

Stradivarius
London
11.2021 - Current
  • Performed accurate cash counts at store opening and closing.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Located desired items for customers to improve sales.
  • Collected low-stock products from store rooms.
  • Guide/ train new starters of the store.
  • Maintained knowledge of current promotions, refund guidelines and payment policies, providing reliable customer advice.

Retail Assistant

Primark
London
05.2022 - 10.2022
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Created attractive product displays to enhance customer engagement and boost sales.
  • Made sure to follow the standards of the company so it can be not only easier for costumers (so it would be easier to find a size for example), but for the staff too so it would be easier for them and for their costumer service.

Retail Assistant

Primark
Lisbon, Portugal
07.2018 - 12.2020
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Operated cash registers with accuracy and processed cash and card transactions.

Education

Business Human Resources and Management

Anglia Ruskin
London
12.2024

Skills

  • Efficient multitasker
  • Time management
  • Fast Learner
  • Good listener

Timeline

Retail Assistant

Primark
05.2022 - 10.2022

Retail Assistant

Stradivarius
11.2021 - Current

Retail Assistant

Primark
07.2018 - 12.2020

Business Human Resources and Management

Anglia Ruskin
Liliana Varela