Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liliana Cerlat

London,Hornchurch

Summary

Dedicated professional with expertise in espresso calibration, safe food handling practices, and POS system operation. Demonstrates strong planning, organisational, and administration skills. A cooperative team player with the ability to work across all levels of the business and achieve performance targets. Committed to continuous improvement and excellence in service delivery.

Overview

4
4
years of professional experience

Work History

Barista

Station Parade Lounge
London, Elm Park
09.2024 - Current
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Delivered exceptional service to customers for their enjoyment and comfort.

Barista/Team leader/Barista Maestro

Goldex Essex
London, Elm Park
03.2021 - Current
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals
  • Provided nutritious, safe, visually appealing, innovative and properly prepared and flavoured coffee.
  • Worked as a team member performing cashier duties and product assistance.
  • Monitored and maintained appropriate stock levels
  • Handled daily store operations providing secure, reliable support.
  • Monitored staff performance, providing additional training on drinks preparation and service as needed to meet brand standards.
  • Maintained calm demeanour during high-volume periods and special events
  • . Ensured appropriate equipment maintenance and servicing, effectively reducing operational disruptions.
  • Received and accurately processed customer payments.
  • Maintained high standards of conduct and personalis customer service Type here to search
  • Ordered, received and stocked supplies and retail products.

Education

Diploma of Higher Education - Primary education

State Pedagogical University "Ion Creangă"

Skills

  • Espresso calibration
  • Safe food handling practices
  • POS system operation
  • Cooperative team player
  • Ability to work to and achieve Performance Targets
  • Ability to work with all colleagues across all levels of the business
  • Strong planning, organisational and administration skills;

Languages

English
Intermediate
Romanian
Native
Russian
Fluent

Timeline

Barista

Station Parade Lounge
09.2024 - Current

Barista/Team leader/Barista Maestro

Goldex Essex
03.2021 - Current

Diploma of Higher Education - Primary education

State Pedagogical University "Ion Creangă"

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Liliana Cerlat