LILIAN SALIKU
Bracknell,Berkshire
Summary
Talented Support Worker focused on improving client lives through high quality support and patient instruction. Proficient in life, financial and
social skills, helping clients integrate into community and live more robust
lives.
Creative and empathetic care assistant with 3 years of experience
building community and developing social skills through incremental
therapeutic techniques.
Organised and proactive individual brings enthusiasm for learning from
administrative team. Detail-orientated and precise team player committed to helping provide positive, productive working environments through comprehensive administrative support.
Energetic employee well-versed in strong communication and
organisation skills. Seeks solutions to problems and applies extensive
analytical knowledge to findings. Adept at multi-tasking, leading group
discussions and managing projects.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Support care worker
Top Class Quality Services
Reading, Berkshire
2024.12 - Current
- Collaborated efficiently with multidisciplinary teams for optimal patient care planning.
- Assisted clients with daily activities for improved quality of life.
- Facilitated social outings to enhance community integration and support mental wellbeing.
- Established supportive relationships with patients, fostering trust and communication.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Organised recreational activities to improve patients' social skills.
- Maintained a clean, safe environment for patients' comfort and safety.
- Conducted detailed observations and reported changes in client behaviour to healthcare professionals.
- Provided emotional support during challenging times to strengthen coping mechanisms.
- Enhanced patient comfort by promptly responding to requests or concerns.
- Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Documented accurate and updated caseload records and reports to streamline process.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Health care assistant
Equator Personnel Care Ltd
Slough, Berkshire
2023.08 - 2025.06
- Managed challenging behaviour of dementia-affected individuals with empathy, ensuring safety and dignity without resorting to force.
- Maintained accurate records of patient progress, supporting medical staff in effective treatment planning.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Prepared meals for patients, ensured balanced nutrition intake.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Delivered compassionate personal care for elderly patients, ensuring comfort and dignity during washing, dressing, and toileting.
- Safely and securely transported patients using hoists and wheelchairs.
- Safely escorted patients to and from medical appointments and hospital visits.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Adapted to service users' needs and requests to maintain personalised care.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
Support worker
Concept Quality Services
Reading, Berkshire
2024.02 - 2024.11
- Provided companionship during outings contributing to an active social life for clients.
- Contributed to team meetings, improving care strategies for clients.
- Provided transportation for medical appointments, ensuring timely arrival.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Administered medication according to schedule, promoting optimal health outcomes.
- Assured safety measures were met to prevent falls or accidents.
- Prepared nutritious meals that met special dietary needs of clients.
- Helped achieve patient independence through guided tasks and activities.
- Supported daily living skills training which increased client self-sufficiency.
- Assisted with mobility issues enabling easier movement around the home.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Reported service user progress to senior staff, addressing concerns and recommending actions.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Reported on clients' progress to evaluate service impact.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Monitored and documented client behaviours and activities, supporting effective management of care plans.
Fleet coordinator
Motogari Ltd
Nairobi , Nairobi
2017.07 - 2022.06
- Organised driver rosters to optimise workforce utilisation and ensure adequate coverage.
- Scheduled driver routes for maximum productivity and cost-effectiveness.
- Achieved higher vehicle utilisation with strategic planning and schedule adjustments.
- Improved fleet efficiency by coordinating maintenance schedules.
- Managed fuel consumption, reduced overall costs.
- Conducted regular vehicle inspections to ensure compliance with safety regulations.
- Promoted safe driving practices among drivers, contributing to a reduction in road accidents.
- Enhanced driver performance through consistent monitoring and feedback sessions.
- Fostered effective communication between drivers and dispatchers improving operational fluidity.
- Liaised with customers and other departments to plan timely transportation of goods.
- Balanced workload distribution among drivers to enhance morale and job satisfaction.
- Ensured adherence to company policies and procedures in all fleet activities.
Education
Certificate of Higher Education - Food and Beverage Production
Graffins College
Nairobi, Kenya 2012.01 - 2012.12
GCSEs - Secondary Education
Forest View Academy
Nairobi, Kenya 2006.01 - 2009.11
Skills
- Medication Administration
- Health and Safety Compliance
- First Aid
- Patient assessment
- Dementia care
- Activity transport and supervision
- Multi-disciplinary team collaboration
- Adaptability in healthcare settings
- Communication in healthcare
- Exceptional communicator
- Relationship Management
- Behaviour management
- Assertiveness
Affiliations
- Cooking
- Travelling
- Dancing
- Reading
Accomplishments
Employee of the month award
Languages
English
Fluent
Additional Information
- Mandatory and Statutory( practical) training course. Health and safety
group, UK. - Certificate in Prevention and Management of Violence and
Aggression, Incisive Training - Done in June 2025
Timeline
Support care worker
Top Class Quality Services
2024.12 - Current
Support worker
Concept Quality Services
2024.02 - 2024.11
Health care assistant
Equator Personnel Care Ltd
2023.08 - 2025.06
Fleet coordinator
Motogari Ltd
2017.07 - 2022.06
Certificate of Higher Education - Food and Beverage Production
Graffins College
2012.01 - 2012.12
GCSEs - Secondary Education
Forest View Academy
2006.01 - 2009.11