Dennis Tawiah
READING,United Kingdom
Summary
A professional with exceptional communication skills and a proven ability to remain calm under pressure, adept at problem-solving and public speaking. Demonstrates strong competencies in delivering clear and effective presentations, facilitating productive discussions, and resolving complex issues efficiently. Committed to leveraging these skills to achieve career goals in dynamic environments where effective communication and strategic thinking are paramount.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Support Care Worker
Top Class Quality Service
Reading, West Berkshire
11.2022 - Current
- Developed personalised care plans in consultation with health professionals, tailoring service provision according to individual needs for over 5 young people.
- Collaborated with multidisciplinary teams to coordinate care for up to 10 patients weekly, ensuring effective and timely support.
- Transported clients to average of 4 medical appointments per week, providing essential logistical support.
- Conducted daily behavioural observations and promptly reported significant changes to healthcare professionals, contributing to early interventions.
- Support clients with personal hygiene routines, including bathing and dressing, to promote dignity and improve overall cleanliness standards.
- Improved hygiene standards by assisting clients with personal grooming needs such as bathing and dressing.
- Responded swiftly to emergencies, ensuring timely medical intervention and minimising health risks.
- Administered medications as prescribed, maintaining adherence to treatment schedules and monitoring for side effects.
- Delivered emotional support during crisis, helping clients develop healthier coping strategies and build resilience.
- Provided holistic care, addressing both physical and emotional needs of patients to enhance overall well-being.
- Organised and supervised social outings, encouraging community engagement and supporting clients' mental health.
- Managed challenging behaviours with calm, therapeutic approach, demonstrating strong crisis de-escalation skills.
- Assisted with all aspects of personal hygiene, upholding patient dignity, and promoting self-esteem.
Kitchen Assistant (Voluntary)
Betty Bistro LP
Reading, West Berkshire
10.2022 - Current
- Washed and sanitised up to 200 dishes per shift, ensuring clean and organised kitchen workspace.
- Followed strict health and safety regulations, handling food and equipment with care to prevent contamination.
- Prepared ingredients efficiently, supporting faster cooking times and broader range of menu options.
- Managed waste disposal procedures, maintaining hygienic and environmentally safe kitchen environment.
- Upheld high cleanliness standards across all kitchen areas, contributing to improved overall hygiene and compliance.
- Contributed to effective team communication, enhancing workflow efficiency, and coordination during busy shifts.
- Adhered to safety protocols, using kitchen equipment correctly to minimise risk of accidents.
- Performed daily deep-cleaning tasks, maintaining clean, sanitary, and compliant kitchen environment.
- Supported food preparation activities, improving service speed and kitchen productivity.
- Maintained clean, organised, and well-stocked kitchen, ensuring smooth and uninterrupted service.
Manager
Dennis Woodworks
Accra, Ghana
10.2021 - 10.2022
- Supervised project timelines for timely completion of 100 deliveries day.
- Enforced safety regulations to reduce workplace accidents.
- Identified growth opportunities through comprehensive market research.
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
- Delivered high-quality products to increase customer satisfaction.
- Led performance reviews and identified areas for improvement.
- Designed and implemented training to further develop staff based on business goals.
- Established clear budgets and cost control strategies to meet objectives.
- Planned revenue generation strategies designed for growth.
Mobile Registration Workstation Officer
National Identification Authority
Accra, Ghana
09.2019 - 09.2021
- Facilitated smooth communications between departments for better coordination.
- Actively participated in community engagement initiatives, fostering good relations between force and residents.
- Assisted during special events and large-scale operations, ensuring smooth running of activities.
- Managed conflict resolution for maintaining peace in facility.
- Worked diligently under pressure whilst preserving high-quality output.
- Delivered top-notch service to 200 visitors, enhancing their experience at venue.
- Responded promptly and effectively to emergencies using established protocols.
- Collaborated with colleagues for effective teamwork.
- Maintained high standards of personal conduct, contributing to positive work environment.
- Handled sensitive information with discretion and professionalism.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Attended public speaking events to deliver presentations.
- Conducted risk assessments to ensure public safety.
Education
NVQ Level 3 - Diploma in Childcare
Compasstraining.uk
United Kingdom 11.2024 - 06.2025
Bachelor of Science - Computing with Accounting
University For Development Studies
Tamale, Ghana 09.2013 - 11.2017
West Africa Senior Secondary Certificate - Business
Agona Seventh Day Adventist Senior High School
Agona 09.2009 - 04.2012
Skills
- Hygiene assistance
- Disability support provision
- Autism spectrum understanding
- Medication Administration
- Medical documentation
- Behaviour management
- Learning disabilities support
- Therapeutic care
- Epilepsy awareness
- Epilepsy medication assistance
- Mobility support
- Multi-disciplinary team collaboration
- Personal hygiene assistance
- Bathing and dressing support
- Risk Assessments
Affiliations
- Reading
- Playing football
Timeline
NVQ Level 3 - Diploma in Childcare
Compasstraining.uk
11.2024 - 06.2025
Support Care Worker
Top Class Quality Service
11.2022 - Current
Kitchen Assistant (Voluntary)
Betty Bistro LP
10.2022 - Current
Manager
Dennis Woodworks
10.2021 - 10.2022
Mobile Registration Workstation Officer
National Identification Authority
09.2019 - 09.2021
Bachelor of Science - Computing with Accounting
University For Development Studies
09.2013 - 11.2017
West Africa Senior Secondary Certificate - Business
Agona Seventh Day Adventist Senior High School
09.2009 - 04.2012
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