Liga Greiza
Llanllyfni
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Hotel manager
Premier Inn Hotel
Exmouth, Devon
01.2025 - Current
- Led team to deliver exceptional customer service for enhanced reputation.
- Managed hotel restaurant operations, elevated dining experience.
- Maintained compliance with health and safety regulations within the premises.
- Stored cash floats and delivered secure banking procedures.
- Handled customer complaints calmly and professionally to maintain hotel reputation.
Hotel deputy manager
Premier Inn Hotel
Exmouth, Devon
03.2022 - 01.2025
- Managed daily operations for smooth running of the office.
- Coordinated with different departments, ensuring seamless communication flow.
- Supervised team members for optimal task completion.
Head Housekeeper
Premier Inn Hotel
Exeter, Devon
09.2021 - 03.2022
- Managed laundry operations, ensuring clean linens at all times.
- Scheduled regular maintenance checks to ensure equipment functionality.
- Enhanced cleanliness standards with strict implementation of hygiene regulations.
- Ensured guest satisfaction with timely and efficient room service.
- Delegated tasks according to individual strengths, boosting team efficiency.
Duty manager
Premier Inn Hotel
Exeter, Devon
06.2021 - 10.2021
- Managed front-of-house operations to maintain a high level of service.
- Delivered excellent customer service through effective communication skills.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Ensured customer satisfaction with prompt problem resolution.
Head housekeeper
Premier Inn Hotel
Exmouth, Devon
02.2017 - 12.2019
- Improved condition of rooms to boost guest comfort by implementing strict cleaning standards.
- Trained new members of the team, ensuring high quality service delivery.
- Managed laundry operations, ensuring clean linens at all times.
- Managed and supervised a team of 6 housekeeping staff to consistently exceed guest expectations.
Housekeeper
Premier Inn Hotel
Exmouth, Devon
02.2015 - 02.2017
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
Barista
Dix Neff
Guernsey , Guernsey
11.2013 - 02.2014
- Managed high volume orders during peak hours maintaining quality of service.
- Maintained cleanliness of the café area whilst preparing orders.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
Restaurant supervisor
Sark Island Hotels
Sark
07.2012 - 01.2014
- Promoted positive dining experience with exceptional customer service skills.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
Education
Food and Beverage Supervisor level 3 -
Whitbread apprenticeship
Diploma of Higher Education - Administration
Daugavpils 1 Arodvidusskola
Daugavpils 09.2007 - 06.2011
Diploma of Higher Education - Hospitality
Jaunaglonas Arodviduskola
Jaunaglona 01.2011 - 06.2012
Languages
English
Fluent
Russian
Fluent
Latvian
Fluent
Timeline
Hotel manager
Premier Inn Hotel
01.2025 - Current
Hotel deputy manager
Premier Inn Hotel
03.2022 - 01.2025
Head Housekeeper
Premier Inn Hotel
09.2021 - 03.2022
Duty manager
Premier Inn Hotel
06.2021 - 10.2021
Head housekeeper
Premier Inn Hotel
02.2017 - 12.2019
Housekeeper
Premier Inn Hotel
02.2015 - 02.2017
Barista
Dix Neff
11.2013 - 02.2014
Restaurant supervisor
Sark Island Hotels
07.2012 - 01.2014
Diploma of Higher Education - Hospitality
Jaunaglonas Arodviduskola
01.2011 - 06.2012
Diploma of Higher Education - Administration
Daugavpils 1 Arodvidusskola
09.2007 - 06.2011
Food and Beverage Supervisor level 3 -
Whitbread apprenticeship
Similar Profiles
Nicole JamesNicole James
Housekeeper at Premier Inn HotelHousekeeper at Premier Inn Hotel
Muhammad AFnan KhanMuhammad AFnan Khan
Receptionist at Premier Inn HotelReceptionist at Premier Inn Hotel
ANIKA MAMATAZ TASNIMANIKA MAMATAZ TASNIM
Receptionist at Premier Inn Hotel, WHITBREADReceptionist at Premier Inn Hotel, WHITBREAD
Farzana MunniFarzana Munni
Receptionist/ Trainee Duty Manager at Premier Inn HotelReceptionist/ Trainee Duty Manager at Premier Inn Hotel
Komal PatelKomal Patel
Hotel Manager at Assistant MangerHotel Manager at Assistant Manger