Liga Greiza
Llanllyfni
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Hotel manager
Premier Inn Hotel
Exmouth, Devon
01.2025 - Current
- Led team to deliver exceptional customer service for enhanced reputation.
- Managed hotel restaurant operations, elevated dining experience.
- Maintained compliance with health and safety regulations within the premises.
- Stored cash floats and delivered secure banking procedures.
- Handled customer complaints calmly and professionally to maintain hotel reputation.
Hotel deputy manager
Premier Inn Hotel
Exmouth, Devon
03.2022 - 01.2025
- Managed daily operations for smooth running of the office.
- Coordinated with different departments, ensuring seamless communication flow.
- Supervised team members for optimal task completion.
Head Housekeeper
Premier Inn Hotel
Exeter, Devon
09.2021 - 03.2022
- Managed laundry operations, ensuring clean linens at all times.
- Scheduled regular maintenance checks to ensure equipment functionality.
- Enhanced cleanliness standards with strict implementation of hygiene regulations.
- Ensured guest satisfaction with timely and efficient room service.
- Delegated tasks according to individual strengths, boosting team efficiency.
Duty manager
Premier Inn Hotel
Exeter, Devon
06.2021 - 10.2021
- Managed front-of-house operations to maintain a high level of service.
- Delivered excellent customer service through effective communication skills.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Ensured customer satisfaction with prompt problem resolution.
Head housekeeper
Premier Inn Hotel
Exmouth, Devon
02.2017 - 12.2019
- Improved condition of rooms to boost guest comfort by implementing strict cleaning standards.
- Trained new members of the team, ensuring high quality service delivery.
- Managed laundry operations, ensuring clean linens at all times.
- Managed and supervised a team of 6 housekeeping staff to consistently exceed guest expectations.
Housekeeper
Premier Inn Hotel
Exmouth, Devon
02.2015 - 02.2017
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
Barista
Dix Neff
Guernsey , Guernsey
11.2013 - 02.2014
- Managed high volume orders during peak hours maintaining quality of service.
- Maintained cleanliness of the café area whilst preparing orders.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
Restaurant supervisor
Sark Island Hotels
Sark
07.2012 - 01.2014
- Promoted positive dining experience with exceptional customer service skills.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
Education
Food and Beverage Supervisor level 3 -
Whitbread apprenticeship
Diploma of Higher Education - Administration
Daugavpils 1 Arodvidusskola
Daugavpils 09.2007 - 06.2011
Diploma of Higher Education - Hospitality
Jaunaglonas Arodviduskola
Jaunaglona 01.2011 - 06.2012
Languages
English
Fluent
Russian
Fluent
Latvian
Fluent
Timeline
Hotel manager
Premier Inn Hotel
01.2025 - Current
Hotel deputy manager
Premier Inn Hotel
03.2022 - 01.2025
Head Housekeeper
Premier Inn Hotel
09.2021 - 03.2022
Duty manager
Premier Inn Hotel
06.2021 - 10.2021
Head housekeeper
Premier Inn Hotel
02.2017 - 12.2019
Housekeeper
Premier Inn Hotel
02.2015 - 02.2017
Barista
Dix Neff
11.2013 - 02.2014
Restaurant supervisor
Sark Island Hotels
07.2012 - 01.2014
Diploma of Higher Education - Hospitality
Jaunaglonas Arodviduskola
01.2011 - 06.2012
Diploma of Higher Education - Administration
Daugavpils 1 Arodvidusskola
09.2007 - 06.2011
Food and Beverage Supervisor level 3 -
Whitbread apprenticeship