Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
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Libby McCann

Libby McCann

Birmingham

Summary

Motivated and reliable individual with experience in retail and customer-focused environments. Skilled in delivering excellent customer service, handling transactions, and working effectively as part of a team. Confident, organised, and able to perform well in fast-paced settings while maintaining high standards.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Barista

Murihead Tower Starbucks
Birmingham
11.2025 - Current
  • Greeted and engaged customers, providing tailored drink and pastry recommendations.
  • Delivered refreshing cold beverage options to enhance customer satisfaction.
  • Cleaned and sanitised work areas, utensils, and equipment to ensure health and safety standards.
  • Maintained organised workspaces, facilitating efficient access to resources and products for coworkers.
  • Note - Zero hour contract job at Starbucks on university campus, normally only have one 5 hour shift per week, so looking for something more sustainable :)

Retail sales associate

Quiz clothing
Sheffield
02.2025 - 08.2025
  • Delivered friendly, confident customer service, guiding customers to suitable products.
  • Assisted customers with styling advice and product knowledge.
  • Collaborated with team to achieve sales targets, enhancing overall shopping experience.
  • Maintained visual merchandising standards, ensuring an appealing and well-presented shop floor.
  • Operated tills and processed cash and card transactions accurately.
  • Supported stock deliveries and replenished displays

Team member

Playmania
Sheffield
01.2024 - 11.2024

Play Mania – Customer Assistant / Party Host.

  • Hosted memorable birthday party experiences for children and families, fostering a joyful atmosphere.
  • Delivered friendly, attentive customer service in a fast-paced leisure environment, enhancing customer satisfaction.
  • Operated tills and processed payments accurately.
  • Prepared and served drinks, and refreshments.
  • Ensured cleanliness and organisation throughout the venue, contributing to a welcoming and safe environment.

Education

Bachelor of Social Science - Politics

University of Birmingham
Birmingham
09/2025 -

A-Levels - Politics, History, Theatre.

Tapton Secondary School
Sheffield
09/2023 - 06/2025

Skills

  • Customer service
  • Cash handling & till operation
  • Teamwork and communication
  • Time management
  • Sales and upselling
  • Working in fast-paced environments

Certification

- Lifeguard qualification through RLSS.

Affiliations

  • I enjoy music, including listening to a wide range of genres and playing instruments, which has helped develop creativity and focus. I would describe myself as the most dedicated fan towards the artists I listen to and this commitment will be shown in places of work. I also enjoy swimming, which demonstrates discipline, commitment, and maintaining a healthy lifestyle. In my free time, I enjoy staying active and social, and taking part in activities that support teamwork and personal development.

Timeline

Barista

Murihead Tower Starbucks
11.2025 - Current

Retail sales associate

Quiz clothing
02.2025 - 08.2025

Team member

Playmania
01.2024 - 11.2024

Bachelor of Social Science - Politics

University of Birmingham
09/2025 -

A-Levels - Politics, History, Theatre.

Tapton Secondary School
09/2023 - 06/2025
Libby McCann