Libby Bailey
Manchester,Greater Manchester
Summary
Dynamic professional with expertise in technical communication, project coordination, and customer service excellence. Demonstrates strong analytical-thinking and time efficiency, ensuring seamless postal handling routines and effective complaint handling. Possesses fashion and styling expertise, complemented by creative presentation skills and a keen eye for marketing. Committed to leveraging these competencies to drive innovative solutions in future roles.
Organised and proactive with strong ability to manage tasks and communicate clearly. Proficient in Microsoft Office Suite and skilled in multitasking, ensuring seamless daily operations.
Overview
1
1
year of professional experience
Work history
Administration assistant
Sophia Marron
Newcastle upon Tyne, Tyne and Wear
2024.09 - 2025.01
- Facilitated smooth running of daily operations through diligent calendar management.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Produced clean, error-free professional business correspondence for office team.
Sales assistant
Simon Carrick
Gateshead, Tyne and Wear
2024.03 - 2024.09
- Carried out active selling from initial customer greeting.
- Inspected products for damages and expiry dates before processing refunds.
- Designed visually pleasing in-store and window displays to increase footfall.
- Built strong relationships with regular customers for repeat business.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Organised displays to promote inventory and encourage customer purchases.
Sales assistant
Next
Newcastle upon Tyne, Tyne and Wear
2023.11 - 2024.02
- Explained establishment policies to customers and offered advice on selections.
- Managed till operations smoothly, reducing waiting time for customers.
- Built strong relationships with regular customers for repeat business.
- Updated product labelling and pricing to reflect discounts and offers.
- Delivered exceptional after-sales service, encouraging repeat business.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
GCSEs - Maths , English , Science , Health and social , History , French
Thorp Academy
Ryton, Gateshead 2017.01 - 2022.06
A-Levels - psychology, sociology and English Language
Newcastle Sixth Form College
Newcastle 2022.09 - 2024.06
undergraduate degree - Sociology and Criminology
Manchester Metropolitan University
Manchester 2024.09 -
Skills
- Technical communication
- Postal handling routines
- Project coordination
- Time efficiency
- Analytical-thinking
- Complaint handling
- Fashion and styling expertise
- Customer service excellence
- Creative presentation
- Marketing
Affiliations
- Fitness
- Cooking
References
References available upon request.
Timeline
Administration assistant
Sophia Marron
2024.09 - 2025.01
undergraduate degree - Sociology and Criminology
Manchester Metropolitan University
2024.09 -
Sales assistant
Simon Carrick
2024.03 - 2024.09
Sales assistant
Next
2023.11 - 2024.02
A-Levels - psychology, sociology and English Language
Newcastle Sixth Form College
2022.09 - 2024.06
GCSEs - Maths , English , Science , Health and social , History , French
Thorp Academy
2017.01 - 2022.06